Inside Sales Representative

Description

Surface Prep is looking for an Inside Sales Representative to join our growing team and help drive business growth across North America. Whether you're a recent graduate, an early-career professional, or someone with experience in customer service, retail, hospitality, or another customer-facing role, this is an opportunity to develop valuable business skills, learn from experienced sales professionals, and build a rewarding career.

This is an in-person position based in Fortville, Indiana, just minutes from Fishers, Geist, McCordsville, and Northeast Indianapolis. Our location offers an easy commute for candidates across the eastern Indianapolis metro area while providing the opportunity to work alongside a collaborative and experienced team. At Surface Prep, we believe great salespeople are developed through coaching, training, and hands-on experience. If you're driven to learn, enjoy building relationships, and are excited by the opportunity to achieve goals and grow professionally, we'd love to hear from you.

Full-time

As an Inside Sales Representative, you'll help identify new business opportunities, engage prospective customers, and support revenue growth through proactive outreach and relationship building.

• Connect with prospective customers through phone, email, and other outreach channels.
• Research companies, industries, and decision-makers to identify new sales opportunities.
• Build relationships with prospective and existing customers to understand their business needs.
• Generate and qualify leads for the sales team.
• Manage inbound inquiries and convert interest into sales opportunities.
• Develop opportunities within both new and existing customer accounts.
• Collaborate with sales, marketing, and other internal teams to support business growth.
• Utilize CRM and sales tools to manage activities, opportunities, and customer interactions.
• Prepare quotes and communicate product and service value to potential customers.
• Support account growth through relationship development, follow-up conversations, and cross‑selling opportunities.
• Participate in trade shows, customer events, and marketing initiatives as needed.
• Attend sales training and professional development programs to continuously build your skills.

We're interested in motivated individuals who are eager to learn and grow. Sales experience is helpful, but we also value attitude, work ethic, and coachability.

• Bachelor's degree, associate degree, or equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Excellent listening skills and the ability to build relationships and establish trust.
• Ability to identify customer needs and communicate solutions effectively.
• Self‑motivated with a desire to achieve goals and deliver results.
• Comfortable engaging with customers by phone and email.
• Proficiency with Microsoft Office applications.
• Ability to work independently while contributing to a team environment.
• Open to coaching, feedback, and continuous learning.
• Willingness to travel occasionally for customer visits, trade shows, and company events.

• Experience in sales, business development, customer service, retail, hospitality, banking, or other customer‑facing roles.
• Experience conducting outbound outreach or following up with prospective customers.
• Familiarity with CRM platforms and sales technology.
• Experience supporting customer acquisition, account growth, or revenue‑generating activities.
• Interest in building a long‑term career in sales and business development.

• Comprehensive onboarding and sales training.
• Ongoing coaching and professional development.
• Opportunity to learn from…