Security Officer - Lobby Access

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. Working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Access Ambassador in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Front Desk Officer in a dynamic retail location, where you will greet visitors, manage access, monitor activity from a stationary post, and support daily security‑related operations with professionalism and care.

This role offers the chance to provide outstanding customer service, communicate clearly with guests and staff, and contribute through teamwork, integrity, and a people‑first approach in a fast‑paced environment.

Full Time

$17.95 / Hour

• Mon 03:00 PM - 11:00 PM
• Tue 03:00 PM - 11:00 PM
• Wed 03:00 PM - 11:00 PM
• Thu 03:00 PM - 11:00 PM
• Fri 03:00 PM - 11:00 PM

• Provide customer service at the front desk by following site‑specific procedures, screening visitors, and assisting with access control and other security‑related protocols.
• Monitor lobby and entrance activity, greet guests, verify credentials, and document arrivals, departures, deliveries, and other front‑desk activity as required.
• Respond to incidents, questions, and critical situations in a calm, problem‑solving manner, and communicate with site contacts, visitors, and/or local responders when appropriate.
• Support a welcoming retail location by helping to deter unauthorized access, observing for unusual activity, and reporting concerns, hazards, and/or policy violations to the appropriate personnel.
• Complete logs, reports, and other required documentation related to front‑desk operations, visitor management, and security‑related events in a timely manner.

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

• Smart Tools:
  Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth:
  Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks:
  Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information:  If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: