Experienced Service Technician-Mobile Diagnostics

Summary

The Service Mobile Technician is for service technicians who primarily work from a mobile unit. The role requires self‑mandated work, mandatory safety standards while operating vehicles, and the ability to diagnose and complete repairs on heavy and medium‑duty trucks, construction vehicles, buses, and tractor trailers. The technician performs inspections, diagnostics, maintenance, installation, and repair of engine and system components.

• Perform recommended routine maintenance procedures.
• Conduct diagnostic tests for failures and performance issues.
• Determine repair actions for damaged parts and systems.
• Use computerized equipment and specialized tooling.
• Complete assigned repairs and tasks in a timely and safe manner.
• Accurately record time, causes, and corrections on Repair Orders.
• Test components and drive trucks before and after repairs as needed.
• Participate in technical training and professional development.
• Complete other duties assigned.

• Continuous learning – taking initiative to regularly learn new concepts, technologies, and methods.
• Decision making – analyzing all aspects of a situation to make sound and timely decisions.
• Resiliency – quickly recovering from adversity.
• Teamwork – cooperating with others to meet objectives.
• Customer focus – anticipating, meeting, and/or exceeding customer needs and expectations.
• Self‑starting – demonstrating initiative and willingness to begin working.
• Time and priority management – prioritizing and completing tasks to deliver desired outcomes within allotted time frames.

• Basic computer skills and experience with Repair Order Processing software.
• Valid driver’s license and a safe driving record; a current Commercial Driver’s License is preferred.
• Medical certificate (FMCSA) required; other certifications, licenses, or registrations as applicable.
• Ability to work varying shifts, including evenings, weekends, on‑call, and emergency repair shifts.
• Experience with heavy‑duty diesel engines and related components.

• Interaction – frequent communication and engagement with others.
• People‑oriented – building rapport with a wide range of individuals.
• Customer‑oriented – identifying and fulfilling customer expectations.
• Versatile – adapting to various situations with ease.
• Frequent change – rapid shifts between tasks.
• Urgency – decisiveness, quick response, and fast action.
• Persistence – finishing tasks despite challenges or resistance.
• Following policy – adhering to rules, regulations, and existing methods.
• Consistent – predictable performance in repetitive situations.

• Mobility – walking, standing, bending, climbing ladders; ability to work in confined spaces and under vehicles.
• Vision – good eyesight and visual acuity for inspection and troubleshooting.
• Hearing – good hearing to diagnose engine sounds and communicate effectively.
• Manual dexterity – high level of precision with tools, components, and equipment.
• Lifting – ability to lift and move heavy components or tools, including unassisted lifts of 60–150 lbs.

Health and wellness benefits including medical, dental, vision, and supplemental products such as short‑term and long‑term disability. 401(k) program with company match, retirement planning assistance, financial guidance, and education. Paid holidays, personal time, and vacation based on length of service. Life insurance, hospital stay, critical illness coverage, bereavement services, employment assistance program, and mental health resources.

Palmer Trucks is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status, or any other legally protected category.