Freeze Force Service Technician

Are you ready to join the world's most elite service force? Modern Ice is the #1 global leader in ice plant design, installation, and maintenance, and we're looking for the best of the best to join our ranks.

Ice isn’t just frozen water, it’s a multi-billion dollar global industry. Since 1968, Modern Ice has been the #1 partner for packaged ice production plants. We don’t just design plants; we commission and maintain them coast to coast, and worldwide. Our technicians are problem solvers, skilled tradespeople, and the most highly trained force in the ice industry.

• Global Reach: Domestic travel with occasional international opportunities.
• Freeze Force: Home to the largest and best-trained technical services team on the planet.

This isn’t a desk job. This is boots-on-the-ground, hard work maintaining the ice manufacturing, conveying, and packaging equipment that keeps the world’s ice supply running.

• Maintenance & Repair: Perform hands‑on repairs and preventive maintenance. Diagnose mechanical/electrical issues and work on everything from bagging machines to refrigeration equipment.
• Client Support & Training: Act as an on‑site expert, training client teams on proper operation and maintenance.
• Parts
  
  Collaboration:
  
  Work with sales to identify client needs proactively.
• Industry Representation: Showcase equipment at trade shows and industry conventions.
• Project Support: Provide technical input for projects and assist at our Greendale rebuild center.

You don’t need to know everything on day one. We invest in our people. Our training programs are designed to develop driven individuals into world‑class professionals capable of solving problems no one else can.
Your potential matters more to us than your resume.

• Technical
  
  Skills:
  
  Mechanically inclined; proficient with power/hand tools. Plumbing, electrical (controls), and refrigeration knowledge is a plus.
• Experience: Previous forklift experience required.
• Travel Readiness: Valid unrestricted state driver’s license, ability to rent automobiles, and ability to secure a passport.
• Independence: Ability to work effectively in various conditions and independently.

• Ability to lift/carry up to 50 pounds unassisted.
• Requires the ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.
• Ability to communicate information effectively in person and on the telephone.
• Ability to work with toxic chemicals such as ammonia and refrigerants.
• Capability to work in extreme temperatures based on seasonal weather conditions.
• Ability to perform repeated movements of fingers, hands, and wrists.

This job description does not imply that these are the only duties performed by the employee(s) incumbent in this position. Employees may be required to follow any other job‑related instructions and perform related duties as requested by authorized personnel. All duties and responsibilities are essential functions, and requirements are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, incumbents must possess the skills, aptitudes, and abilities to proficiently execute each duty.

Some requirements may exclude individuals who pose a direct threat to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at‑will” relationship.

Modern Ice is an Equal Opportunity Employer and maintains a drug‑free workplace.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to rent vehicles, obtain a passport, and posess a valid unrestricted state driver's license?