Snap Quality Control Reviewer

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration:

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division’s overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

Role Overview:

This role reviews SNAP benefit approvals to ensure the process was completed correctly and all required documents were submitted.

The salary for this position traditionally starts at $39,000.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

The essential functions of this role are as follows:

• Research and interpret federal regulation changes and/or requirements.
• Research and develop service innovations and issues for presentation to the Human Services staff and appropriate committees.
• Research and establish database for specific human services areas.
• Collect and analyze social services data for planning purposes.
• Solicit, incorporate, and maintain citizen participation in the planning process, which involves public meetings at the local level.
• Act as a consultant to, and specialist in, specified program areas such as child abuse and neglect, development disabilities, mental illnesses, physical disabilities, family services, etc.
• Review state legislative proposals and actions.
• Maintain coordination and communication with other administrative units in the programs.
• Research and make recommendations needed in the development and subsequent publication of the Annual Comprehensive Services Plan.
• Conduct ongoing needs assessment for services.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge of the Federal Program Statutes and ability to interpret applicable rules and regulations.
• Specialized knowledge of planning within social service program areas such as child abuse and neglect, developmental disabilities, mental illness, physical disabilities, family services, etc., of all state agencies, local agencies and organizations and planning groups.
• Specialized knowledge of research procedures and activities.
• Ability to relate to agency personnel on a local, state, interstate, and regional level.
• Ability to write clear and concise program descriptions, research papers, correspondence, and procedures.
• Ability to travel on a limited basis to various regions of the state to gather research, hold planning meetings and public hearings with other planning agencies.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

This role may be utilized in a supervisory capacity based on agency needs.

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program:
  Complete wellness activities to earn gift card rewards
• He…