Community Support Specialist - Housing

Job Description

Community Support Specialist (Housing Focus)

Indianapolis, IN

Department:
Community-Based Services

Employment Type:

Full-Time

Great opportunity for recent graduates in Social Work, Psychology, Criminal Justice, or Human Services looking to start a career in behavioral health.

Help Individuals Find Stability, Housing, and Hope. Are you passionate about helping individuals rebuild their lives and achieve stability? As a Community Support Specialist, you will work directly with individuals experiencing mental health and/or substance use challenges, many of whom are homeless or at risk of homelessness. In this role, you’ll help connect clients to housing, healthcare, and critical community resources—empowering them to move toward independence and long-term success.

This is a highly hands-on, community-based role—perfect for someone who enjoys building relationships, advocating for others, and making a real difference every day.

• Work-Life Balance Generous paid time off
• Flexible, community-based work environment
• Meaningful Work Direct impact on housing stability and recovery outcomes
• Opportunity to build strong, lasting relationships with clients
• Growth Opportunities Ongoing training and professional development
• Career pathways in behavioral health and social services

• Help clients find, secure, and maintain housing
• Build and maintain relationships with landlords and housing partners
• Assist with housing applications, resources, and financial assistance options

• Provide community-based case management to individuals in supportive housing
• Connect clients to healthcare, employment, education, and social resources
• Advocate on behalf of clients to ensure access to needed services

• Help clients build independent living skills (budgeting, hygiene, daily routines)
• Support development of coping skills and recovery strategies
• Provide education on mental health, substance use, and wellness

• Work closely with treatment teams, healthcare providers, and community partners
• Participate in treatment planning and team meetings
• Coordinate services to support long-term success and stability

• Maintain accurate and timely documentation of services
• Follow up with clients and referral sources to support engagement
• Assist with discharge and long-term recovery planning

• Support clients during crisis situations
• Help connect individuals to appropriate crisis resources and services

• Preferred qualifications include:
• Bachelor’s degree in:
  Social Work Psychology Counseling Criminal Justice Human Services or related field
• Relevant experience working with individuals with:
  Mental health conditions Substance use disorders Homeless or at-risk populations

• Passion for helping individuals in need
• Strong communication and relationship-building skills
• Ability to work independently in a community-based setting
• Organized and able to manage multiple clients and priorities
• Compassionate, patient, and solution-focused mindset

• Valid driver’s license, reliable transportation, and current auto insurance
• Ability to travel throughout the community to meet with clients
• Must meet background screening requirements
• Ability to complete required onboarding and ongoing training

This role involves a combination of community-based work and documentation, including sitting, standing, and walking for periods of time. Occasional lifting (up to 10 lbs) may be required.

At Adult & Child Health, Community Support Specialists play a critical role in…