Lead Software Engineer - Platform Services

Job Category

Software Engineering

This role sits within the Platform Services team in Salesforce's Digital Marketing Technology organization. As a Lead Software Engineer, you will provide hands‑on technical leadership across architecture, platform innovation, and large‑scale distributed systems.

You’ll partner closely with engineering, product, architecture, and platform teams to design and build scalable cloud‑native services that power Salesforce’s global digital ecosystem. This is a highly collaborative individual contributor role focused on solving complex technical challenges while mentoring engineers and elevating engineering standards across teams.

• Lead the architecture and design of scalable, secure, and resilient platform services
• Drive technical strategy and influence architectural decisions across multiple engineering teams
• Partner with Product and Engineering leadership to shape technical roadmaps aligned with business goals
• Design and deliver high‑scale distributed systems and APIs supporting Salesforce’s global digital experiences
• Champion engineering excellence through best practices in system design, testing, observability, scalability, and operational maturity
• Drive innovation in Agile development, Dev Ops, CI/CD, and cloud‑native engineering practices
• Evaluate and adopt modern technologies and AI‑assisted engineering workflows that improve developer productivity and software quality
• Mentor and coach engineers while fostering a culture of ownership, collaboration, and continuous improvement
• Help evolve platform capabilities that enable dynamic and personalized customer experiences globally

• Strong technical leader with deep experience building and scaling distributed systems
• Hands‑on engineer passionate about solving complex platform and architecture challenges
• Experience working within modern digital, marketing technology, or customer identity ecosystems
• Strong collaborator who can influence technical direction across organizations
• Engineer who effectively leverages AI‑assisted development tools to improve engineering productivity and accelerate software delivery
• Passion for building scalable, reliable, and secure customer‑facing systems

• 8+ years of professional software development experience in designing, building, scaling, and maintaining large‑scale, highly performant, and resilient production services
• Bachelor’s or master’s degree in computer science or related technical subject area or equivalent combination of education and experience
• Experience in microservices architecture, domain‑driven design, and RESTful and Graph
  
  QL APIs
• Experience building high‑scale microservices on AWS (preferred), GCP, or other public cloud substrates
• Experience with AWS components like API Gateway, Lambdas, SNS, SQS, Elasti Cache, App Sync, and No
  
  SQL databases like Dynamo
  
  DB, graph databases such as Neo4j, Neptune, and data streams like Kafka, Kinesis
• Experience developing back‑end software using JavaScript or Type Script and runtimes such as Node.js (preferred)
• Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention
• AI fluency and proven experience using AI coding assistants (Cursor, Windsurf, Codex, etc.) to accelerate the SDLC
• Experience in test‑driven development and testing frameworks like Jest, Playwright, etc.
• Experience in service orchestration using tools like Terraform (preferred)
• Experience in consumer/B2C identity package implementations such as Okta/Auth0 and identity protocols like OAuth 2.0, OpenID Connect (preferred)
• Strong verbal and written communication skills

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive,…