Dock Specialist, Shipping

Location: Roanoke

Lead and coordinate activities of the shipping dock and related functions of the shipping department. Work alongside shipping associates to provide daily direction and communication to execute daily plans in accordance with Vera Bradley’s objectives and standards. FUNCTION Lead and coordinate activities of the shipping dock and related functions of the shipping department. Work alongside shipping associates to provide daily direction and communication to execute daily plans in accordance with Vera Bradley’s objectives and standards.

ESSENTIAL DUTIES & RESPONSIBILITIES (

Note:

Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for directing shipping dock associates to various positions based on the daily work load Assist in overseeing work flow and elevate any associate or work related issues to management team as appropriate Utilize customer’s vendor portals to execute shipping schedule Study shipping schedules, order schedules and other records to determine shipping priorities and work assignments in order to meet shipping requirements.

Create and ensure accurate completion of all required paperwork, records, documents, etc. (i.e. Bill of Ladings, export documents) Troubleshoot problem containers and resolve any issues related to delivery Close and confirm shipping loads to ensure revenue compliance with Accounting & Finance guidelines Train new personnel on dock and procedures Sort, organize and stage shipments on dock Contact carriers and route shipments;

communicate disposition of shipments to necessary parties Update and provide tracking information to Customer Service and other necessary parties. Have knowledge of the general standards for all Key Accounts customers to ensure our shipments are in compliance with their standards Participate in continuous improvement projects Help promote a safe work environment Promote high standards and help motivate the team to meet daily shipping dock goals Act as a Brand Ambassador, consistently modeling and upholding the Vera Bradley Core Values EDUCATION AND/OR EXPERIENCE High School graduate 3 years warehouse/dock experience strongly preferred Working knowledge of Microsoft Office First Responder training preferred

Experience with Warehouse Management System (WMS) required Forklift experience required KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dependable with open availability and flexibility to work nights, weekends, different shifts, and holidays Strong desire and ability to serve customers and solve problems Ability to lead, motivate and promote a team environment Excellent interpersonal, written and verbal communication skills Detail oriented with the ability to manage multiple tasks simultaneously Strong team player with positive demeanor Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment ENVIRONMENT & PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing; frequent bending, stooping and reaching, climbing ladders Physical stamina to maintain adequate productivity rates Ability to occasionally lift up to 75 lbs. Strong sensory skills, such as good eyesight, good hearing, and dexterity Ability to operate office equipment, including computers , copiers, fax machines and phones and warehouse equipment including forklift We are proud of the…