Operations - Night Dispatcher

Night Dispatcher

Keep Operations Moving While the World Sleeps

Schedule:

Monday–Friday | 9:00 PM – 5:00 AM

Pay: $26.00/hour + Performance-Based Incentives

Location:

[Insert location]

When others clock out, you take control. As a Night Dispatcher at TCI, you are the command center for overnight operations—ensuring deliveries stay on track, drivers stay safe, and customers stay satisfied. You’ll make real-time decisions that directly impact performance, profitability, and service.

If you thrive in fast-paced environments, enjoy problem-solving, and want a role where your decisions matter every night, this is it.

• Operations & On-Time Performance:
  Oversee assigned regions to ensure on-time delivery and service excellence. Monitor loads, routes, and driver activity to keep operations running smoothly. Book hotels and support drivers with overnight logistics.
• Communication & Coordination:
  Work closely with Driver Managers, Transportation Managers, and customers. Maintain strong communication across all levels—from drivers to executive leadership. Act as a key point of contact for overnight operations and issue resolution.
• Safety & Compliance:
  Ensure adherence to safety policies and procedures. Monitor and enforce DOT, FMCSA, and local regulations. Promote a culture of safety and accountability across all operations.
• Technology & Performance Tracking:
  Utilize and promote TCI systems including Samsara (Drive Cam & ELD), McLeod (load management & billing readiness), Tenstreet (driver recruiting tools), Customer portals. Ensure loads are updated in real time to support accurate billing and reporting.
• Customer Success & Continuous Improvement:
  Help meet or exceed customer performance targets. Identify opportunities to improve communication, efficiency, and service quality.

• Experience in dispatch, logistics, transportation, or operations.
• Strong decision-making skills and ability to work independently overnight.
• Excellent communication skills—both written and verbal.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Comfort with technology, systems, and digital tools (Office 365, dispatch software, etc.).
• High level of accountability, professionalism, and integrity.
• Ability to respond to calls, texts, and emails, including occasional emergencies.

• You stay calm under pressure and solve problems quickly.
• You think ahead—not just react.
• You hold yourself and others accountable.
• You’re committed to safety, service, and results.

• Overnight, full-time, on-site role.
• Fast-paced, high-responsibility environment.
• Requires flexibility for occasional nights, weekends, or holiday coverage.
• Regular attendance is essential for team collaboration and operational success.

• Competitive hourly pay + performance incentives.
• Be part of a team where your decisions directly impact operations.
• Work in a growing company with advancement opportunities.
• Join a culture focused on safety, accountability, and customer success.

Over 45 Years and Counting. Since 1978, TCI Transportation has been dedicated to serving our clients the only way we know how—with integrity, passion, and ingenuity. Over the past four decades, we’ve grown into a coast-to-coast transportation partner, continuously expanding our services to help customers operate more efficiently and scale their businesses.

Our story is built on a strong foundation—but we’re far from finished. At TCI, you’ll join a company that is still growing, still innovating, and still investing in its people.