Warehouse Associate

The Warehouse Associate supports daily warehouse operations including receiving, inventory management, order fulfillment, shipping, kitting/unkitting projects, and general warehouse organization. This role ensures accuracy, timeliness, and quality across all warehouse workflows while supporting internal teams, clients, and vendor partners.

• Receive incoming shipments, verify item counts, inspect for accuracy/damage, and report discrepancies
• Check shipments against POs, packing slips, and internal systems (e.g., Smart Books)
• Communicate with vendors, carriers (including Fed Ex Freight/Ground), and internal team members regarding delivery schedules or issues

• Store materials in designated warehouse locations while maintaining proper organization and labeling
• Perform cycle counts and reconcile quantities between physical inventory and system records
• Support Customer-Owned Inventory (COI) updates, adjustments, and zero‑outs when required

• Pick, pack, and prepare orders according to project requirements
• Inspect items before shipment and flag missing or damaged materials
• Create shipping labels and coordinate shipping methods including Fed Ex Ground/Express, Freight, and blind shipments
• Stage pallets, manage multi‑box shipments, and ensure accuracy in outbound orders
• Coordinate multiple shipments with strict delivery dates for events

• Assemble kits or promotional packages per client specifications, including inserting collateral or handwritten cards
• Break down (“unkit”) previously assembled kits when required and track related labor
• Follow item master instructions for product components when preparing orders

• Work with Operations, Sales Support, Account Management, and IT teams on warehouse‑related tasks
• Support internal teams regarding POs, shipping questions, and fulfillment project updates

• Maintain a clean and organized warehouse environment
• Follow all safety protocols and report any issues or hazards
• Assist with the implementation of new warehouse routines, workflows, and system improvements

• Previous warehouse or fulfillment experience preferred
• Ability to lift and move materials (generally 20–50 lbs)
• Handle time-sensitive shipments calmly and accurately
• Familiarity with inventory or order management systems
• Ability to follow written instructions and standard operating procedures
• Strong communication skills and ability to work with cross‑functional teams
• Ability to work in a fast-paced environment and adapt to shifting priorities
• Warehouse-based role with frequent standing, lifting, and movement
• Requires use of equipment such as forklift, pallet jacks, carts, and packing tools