Warehouse Operations Supervisor

Location: Whiteland

Overview

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.

2nd Shift Available

Monday - Thursday 5:00PM - 3:30AM

Responsibilities

Operations Management

* Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals

* Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.

* Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion

* Ensures that equipment is utilized in the most efficient manner

* Coordinates the maintenance of equipment with management

* Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives

* Partners with other leaders to balance labor ensuring appropriate levels of staffing

* Drafts and submits daily end of shift report

* Makes recommendations to management on initiatives and programs to improve operations and works on those programs
Employee Relations/Development

* Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information

* Assists in developing a program to train and motivate personnel for increased effectiveness

* Assists in developing a program for all new personnel and ensures the onboarding program is followed

* Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures

* Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations

* Provides feedback, coaching, guidance, and recognition to enhance personnel's skill development

* Plays an active role in employee development and talent selection.

* Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews

* Maintains accurate timekeeping records

* Exhibits a commitment to self-development by staying current on information, tools, and systems

* Travels to other warehouses and participates in department or company meetings, as necessary
Safety and Security

* Ensures the safe, clean and efficient operation of the warehouse to meet service standards

* Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees

* Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents.

* Ensures employees complete a daily pre-flight and reviews daily

Qualifications

* Bachelor's degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience

* High School Diploma required

* Experience with Warehouse Management Systems (Manhattan preferred)

* Ability to work in a fast paced, quickly changing environment.

* Ability to handle changing priorities and use good judgment in stressful situations

* Experience with seasonal work forces is a plus, but not required.

* Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.

* Working knowledge of Microsoft Office applications

* Working knowledge of warehouse / mechanical equipment

* Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary

* Excellent talent management and team building skills

* Excellent verbal, non-verbal, and written communication skills

* Excellent customer service skills specifically with external clients

* Excellent analytical and mathematical skills

* Bilingual English/Spanish preferred, may be required in some locations

* Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

* Must be able to stand/walk for up to 10-12 hours.

* Lift and move totes up to 50 pounds.

* Regular bending, lifting, stretching and reaching both below the waist and above the head.

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