Collections Specialist

Position Type:
Contract | Full-Time

Our client is seeking a detail-oriented and customer-focused Collections Specialist to join their team in the Castleton area. This is an excellent opportunity for an experienced collections or accounts receivable professional who enjoys problem-solving, building relationships, and helping resolve account issues in a professional and respectful manner.

The Collections Specialist will be responsible for managing outstanding accounts, following up on past-due invoices, researching payment discrepancies, and partnering with customers and internal teams to drive timely payment resolution.

Responsibilities

* Contact customers regarding past-due balances via phone and email.

* Investigate and resolve billing discrepancies, payment issues, and account concerns.

* Maintain accurate documentation of collection activities and customer communications.

* Monitor aging reports and follow up on outstanding invoices.

* Collaborate with accounting, billing, and customer service teams to resolve account issues.

* Reconcile customer accounts and identify payment trends.

* Meet collection goals while maintaining positive customer relationships.

Qualifications

* 2+ years of collections, accounts receivable, or related experience preferred.

* Strong communication and customer service skills.

* Excellent attention to detail and organizational abilities.

* Ability to manage multiple priorities in a fast-paced environment.

* Proficiency in Microsoft Excel and accounting software.

* Strong problem-solving and analytical skills.

Pay Details: $23.00 to $25.00 per hour

Search managed by: william Harris

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

* The California Fair Chance Act

* Los Angeles City Fair Chance Ordinance

* Los Angeles County Fair Chance Ordinance for Employers

* San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.