DOH, DVR-Program Coordinator

Program Coordinator, Division of Vital Records

Skill
- Required / Desired
- Amount - of Experience

Strong Microsoft Excel Experience, including preparing spreadsheets, reports, Pivot tables.

- Required - 3 Years

Prior experience working with statistics/data including formulating reports utilizing the data.

- Required - 3 Years

Prior experience keeping meeting minutes/notes.

- Required - 1 Year

Prior customer service experience
- Required - 5 Years

Strong data entry experience
- Required - 5 Years

Experience with Microsoft Office. Outlook, Word, Excel, Teams
- Required - 3 Years

Ability to communicate effective and professional, both verbally and in writing, to multi-professional agencies.

- Required - 3 Years

Associates Degree
- Required

Ability to think critically and problem solve
- Required

Ability to assess issues and take action to solve without direction
- Required

As the Program Coordinator, you will be responsible for assisting with the day-to-day program needs of the Vital Records – Data Quality team. The purpose of this position requires the candidate to be focused on data-driven policy to determine appropriate evidence-based activities directly related to birth, death, and fetal death. This position requires professionalism, confidentiality, and tact when dealing with our internal and external stakeholders.

Essential Duties/Responsibilities:

• Outreach to our data providers to resolve outstanding records or data quality issues.
• Analyze data, error reports, and other validity-related issues.
• Research and compile information on specific aspects of the program such as procedures, needs and policies
• Ensures that queries, data analysis, and other daily functions are performed
• Answer basic customer questions about data quality policies and procedures.
• Receives correspondence, determines appropriate action, and composes replies
• Establish, organize, and maintain current and historical files related to the program.
• Collect information to help in the preparation of program reports
• Schedule, prepare, and disseminate all program-related training materials and resources to our Local Health Departments.

Job Requirements:

• Associate degree or 3 years of experience in program coordination.
• General knowledge of the program area.
• Working knowledge of applicable legislation, guidelines, agency policy, and professional standards and practices.
• Extensive attention to detail.
• Ability to research and compile specific topics related to the program area.
• Ability to communicate orally and in writing.
• Ability to work under deadline.
• Ability to operate effectively in a group decision-making process.
• Tact in dealing with other agency personnel and the public.

Working Conditions:

This role performs work in a standard office environment.