Patient Scheduling Representative; Hybrid

Position: Patient Scheduling Representative (Hybrid)
About the Role

We are seeking a detail-oriented and patient-focused Patient Scheduling Representative to support a leading healthcare system. In this role, you will be responsible for coordinating appointments, maintaining accurate patient records, and ensuring a seamless scheduling process.

This is a fast-paced position ideal for someone who thrives under pressure, communicates effectively, and is passionate about delivering compassionate service.

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM

Work Model:
Hybrid (4-6 weeks onsite training, then remote)

Key Responsibilities

+ Schedule patient appointments accurately and efficiently

+ Follow and reinforce all case scheduling policies and procedures

+ Communicate important details related to appointments with patients and care teams

+ Complete and audit electronic patient documentation in a timely manner

+ Maintain accuracy while handling high-volume scheduling tasks and deadlines

+ Collaborate with team members and leadership to ensure smooth operations

+ Provide professional, empathetic communication with patients, peers, and leadership

Required Qualifications

+ 2+ years of recent call center experience

Employee Value Proposition (Why Join?)

+ Hybrid work opportunity after initial training

+ Strong track record of contract-to-hire success

+ Opportunity to work for one of the nation's top-ranked health systems

+ Career growth and internal mobility opportunities

Work Environment

+ Initial onsite training (4-6 weeks), then remote flexibility

+ Collaborative team environment using Microsoft Teams

+ Structured schedule in a professional healthcare setting

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision
- Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability
- Health Spending Account (HSA)  - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Indianapolis,IN.

Final date to receive applications

This position is anticipated to close on Jul 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
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