Supervisor, Administrative Support

Supervisor, Administrative Support

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

Everyone is focused on serving the customer and we do that by collaborating and supporting each other. Associates look forward to coming to work each day. Every associate matters and makes a difference.

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

The Supervisor, Administrative Support, provides executive level support to their assigned executives and teams by managing calendars, communications, travel schedules, team meetings, and reports as assigned. This role organizes and develops information and materials necessary for meetings, special projects, presentations, and reports and provides additional support as assigned. This position also professionally represents TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX brand, vision, mission, and values.

A key component of this role will be to supervise and maintain consistency, staffing, training, and performance for the assigned administrative support team. This will be achieved through a combination of liaising with the staff's executives and the staff in person and remotely.

Location:

Indianapolis, Indiana; candidates must currently reside in the central Indiana region within a 70 mile radius. Our CO - Central (Corporate) Office - is located on the northwest side of Indianapolis. This position is Hybrid (a mix of remote & in-office).

Relocation is not available for this position. Immigration sponsorship not available for this position.

Responsibilities

Executive Level Support – 60%

• Support assigned executives with all administrative support needs.

• Manage calendars, phone calls, reports, travel schedules, and team meetings.

• Perform additional support tasks: onboarding, coordinate meetings, prepare documents, take notes/minutes, send reminders/responses, maintain files, invoice approval, legal ticket prioritization.

• Organize and develop information and materials necessary for meetings, special projects, presentations, and reports.

• Collaborate with senior management and stakeholders to identify business projects; manage resource allocation, and the development of project deliverables.

• Interface with customer contacts, vendors, and community leaders.

Supervisory oversight of Admin Team– 40%

• Supervise workload distribution and clearly communicate performance expectations, goals, and objectives.

• Supervise the staff's review process, liaise with staff's executives, and provide feedback as appropriate.

• Develop and motivate staff to grow as leaders by serving as a role model and mentor.

• Interview and hire for the staff as needed; address poor performance concerns as they arise and exit nonperforming staff as required. This will be achieved through a combination of liaising with the staff's executives and HR.

• Mitigate team conflict and communication problems.

• Leadership:
Provide clear direction to ensure collective achievement of goals and objectives. Create an environment of respect, collaboration, and open communication.

• Associate Development:
Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement.

• Associate Engagement:
Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement.

• Performance Management:
Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback. Ensure that associates complete assigned actions by required deadlines.

Skills and Experience

• Minimum 5 years of experience providing executive level support.

• Experience in a large (over $500m), nationally operated company preferred.

• Experience in large event planning for 400+…