Data Planner, Global Customer Events

Global Customer Events Data And Measurement Team Member

The Global Customer Events Data and Measurement team serves as the essential intelligence backbone for Cisco's event portfolio, ranging from CXO summits to large-scale industry marquee events. We provide the data planning, management, and visualization services that allow our stakeholders to measure impact and drive business outcomes. Our team is a meticulous, innovation-focused group that champions an "AI-first" mindset to optimize operational efficiency and data accuracy.

We are passionate about transforming raw data into actionable insights that build the future of Cisco's global event strategy. Joining us means working at the intersection of data science, marketing operations, and high-stakes event execution.

Your Impact

Design and implement robust data collection strategies for a diverse global event portfolio to ensure reliable, high-quality, and compliant data output. Develop and maintain standardized data planning playbooks to drive operational excellence in partnership with Marketing Operations, Sales, and Privacy teams. Integrate AI-enabled tools to streamline workflows, consolidate processes, and scale high-impact reporting across the organization. Serve as a strategic advisor to event managers by aligning event KPIs with broader organizational goals and translating complex datasets into compelling business narratives.

Partner with leadership to optimize the integration of event data into Cisco's broader marketing technology ecosystem to ensure seamless data flow and transparency.

Minimum Qualifications

· 5+ years of data planning experience in the high-tech or other relevant industry.

· 3+ year of experience working with CRM tools such as Salesforce (SFDC) and marketing operations tech stacks (Eloqua, Marketo, Adobe or similar tools).

· Ability to travel quarterly to support onsite events.

· 2+ years of experience managing projects within highly matrixed organizations.

Preferred Qualifications

· Bachelor's degree (BA/BS) in a relevant field.

· 2+ years of experience in event data planning and management, event technology, or operational demand generation.

· Proficiency in integrating AI tools to optimize workflow efficiency and process automation.

· Ability to distill complex data into clear, influential business narratives (Data Storytelling).

· Proven ability to guide teams through organizational transformation and change management.

· Strong analytical problem-solving skills with the ability to pivot strategies based on data findings.