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Customer Service Associate
Job in
Indianapolis, Marion County, Indiana, 46201, USA
Listed on 2026-02-25
Listing for:
Hertz
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Provide first contact resolution and customer interaction experience at the location;
Serve as primary Net Promoter Score (NPS) liaison for management;
Analyze NPS results to determine causes and execute improvement plans;
Improve service by guiding and coaching staff on customer needs;
Ensure corporate policies and procedures are followed by all staff
Position Requirements
10+ Years
work experience
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