Automotive Service Advisors

7101

E. Washington Street, Indianapolis, IN 46219

Indy Hyundai
provides a professional and supportive work environment where each employee has the training, support, and tools needed to succeed in their career. Our high-volume service department is seeking Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise customers on service costs and options, promote our service specials, follow the vehicle from service bay entry to completion, ensure customers are satisfied and much more.

Service Advisors play a crucial role in maintaining positive customer relationships and driving revenue growth within our service department. Auto dealership Service Advisor experience is preferred but not required.

Apply now to be part of our team where your skills are appreciated, your contributions matter, and your career can grow.

Why work for Indy Hyundai?

We are part of Rohrman Auto Group, the Midwest's #1 volume family-owned auto group, and provide a professional and supportive workplace where teamwork, respect, and results go hand in hand. We expect excellence, reward performance, and strive to make every day productive and enjoyable, and give back to our community by supporting local charities, events, and organizations!

Responsibilities - Auto Dealership Service Advisor:

• Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, promote special promotions, follow vehicle from service bay entry and more.
• Communicate the customer’s requests to the technical team
• Keep customers informed of the progress of their vehicle
• Ensure auto service work is completed to the customer’s satisfaction
• Manage any customer complaints or issues
• Maintain a high level of product knowledge

Requirements - Auto Dealership Service Advisor

• Auto dealership Service Advisor experience with good customer service, computer, communication and sales skills is preferred. We train for success!
• Understands basic vehicle mechanics
• Thrives in a fast-paced team environment
• Reliable with a good work ethic and problem-solving skills
• Knowledge of CRM software and other relevant tools is a plus
• A positive attitude and professional appearance
• Valid driver's license and insurance
• High school diploma or equivalent

Full-time Benefits:

• $50,000 - $90,000+ yearly performance driven potential income
• We offer the best training, tools, resources, and community for you to succeed!
• Health, dental, vision and life insurance
• Disability insurance, legal assistance, , and much more!
• 401(k) with company match
• Paid vacation
• Paid personal/sick days
• Paid community/charity volunteer days
• Company savings plan
• Hardship assistance
• 5-day work week
• Employee discounts on vehicles and service
• Career advancement
• Fun employee events
• And more….