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Customer Service Representative

Job in Indianapolis, Marion County, Indiana, 46268, USA
Listing for: SRS Distribution
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
SRS Distribution - 5220 West 76th Street, Bldg. 71 - Responsibilities:
Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person.;
Provides product information, resolves issues, and maintains accurate customer records.;
Engages walk-in customers with counter sales support and collaborates with sales, drivers, and warehouse teams for timely order fulfillment.;
Manages phone inquiries, processes transactions in the ERP system, and identifies opportunities to contribute to sales growth.;
Upholds company values, ensures compliance, and uses bilingual English/Spanish skills to enhance customer experience.
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