More jobs:
Scheduling (Shadeland
Job in
Indianapolis, Marion County, Indiana, 46202, USA
Listed on 2026-08-05
Listing for:
TEKsystems
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Patient Scheduling Representative (Entry-Level)
Job Summary
We are seeking a detail-oriented and compassionate Patient Scheduling Representative to support appointment scheduling and patient coordination activities. This role is responsible for ensuring accurate scheduling, timely documentation, and effective communication with patients and internal teams while maintaining a high level of quality and professionalism.
Key Responsibilities
+ Schedule patient appointments accurately and efficiently.
+ Follow and reinforce all scheduling policies and procedures.
+ Communicate appointment details and relevant information to patients.
+ Audit and/or complete electronic patient and case documentation in a timely manner.
+ Maintain accuracy when entering and managing patient information.
+ Work effectively under pressure and meet established deadlines.
+ Communicate professionally with patients, peers, and leadership on a daily basis.
+ Demonstrate a commitment to purpose, excellence, compassion, and teamwork in all interactions.
Required Qualifications
+ Minimum of 2 years of recent call center experience.
+ Strong attention to detail and data entry accuracy.
+ Excellent verbal and written communication skills.
+ Ability to think quickly and respond professionally in fast-paced situations.
+ Adaptable and willing to support different departments as business needs require.
+ Strong empathy and customer service skills.
+ Ability to work independently while contributing to a team environment.
Preferred Qualifications
+ Bachelor's degree.
Disqualifying
+ Candidates whose primary experience is limited to CNA roles without relevant call center experience may not be considered.
Skills
+ Call Center Operations
+ Customer Service
+ Appointment Scheduling
+ Data Entry
+ Communication
+ Patient Support
+ Time Management
+ Attention to Detail
Experience Level
Entry Level
Ideal Candidate:
A compassionate and highly organized professional with recent call center experience who excels in customer interactions, handles multiple priorities effectively, and is passionate about providing a positive experience for patients and colleagues alike.
#central priority
26
Job Type & Location
This is a Contract to Hire position based out of Indianapolis, IN.
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Indianapolis,IN.
Final date to receive applications
This position is anticipated to close on Aug 7, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value…
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