Electrical Engineer - PV

About Sungrow:

Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America is known for its commitment to innovation, high-quality standards, and exceptional customer service, aiming to provide sustainable and reliable energy solutions to meet the growing demand for clean power.

The Position:

The Electrical Engineer position is a hybrid or Onsite position depending on the department requirement, and it plays an important role with this rapidly growing company. This is a very dynamic and fast-track position reporting to the Engineering Supervisor/Manager inside the service engineering group. The position will be the key member of the service engineering team and it is a highly technical customer facing position.

Essential Duties and Responsibilities:

* Perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing and maintenance of various solar inverters and battery storage technologies.

* Perform as a lead on more complex field engineering assignments.

* Interact with customers to explain the technical scope of projects.

* Create and update field service procedures for troubleshooting and maintenance.

* Provide training to Customers, Vendors, and Internal Personnel as a virtual team member of the training center.

* Coordinate with R&D engineering in China for the generation of technical documents and training.

* Responsible for the technical issues of a certain region based on the job assignment.

* Lead the preparation of root cause reports to the customer.

* Lead and track technical issues from customers/FST/PM/etc. on Airtable to visualize the process of the issues.

* Analyze failures for trends requiring proactive actions and provide reports on findings.

* Provide feedback to the R&D team on possible mechanical and electrical design improvements.

* Advise, provide training on, and lead employees on various safety-related topics.

* Perform electrical and electronic troubleshooting and testing of solar inverters and their components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed.

* Perform troubleshooting to investigate solar plant issues such as battery issues, inverter faults, inverter design issues, and utility grid transients.

* Work with customer SCADA engineers to set up systems communication and parameters.

* Research alternative components that can be used in the field.

* Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer.

* Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar/BESS plants.

* Help with the repair activities in the Service center.

* Prepare and submit field reports to customers and management.

* Support development of technical proposals and provide comments on the technical content and level of effort of the proposed scope of work.

* Conduct site visits, experimental investigations and analyze engineering problems. Propose solutions, alternatives, and provide recommendations.

* Inspects working conditions to ensure all products and activities are compliant with safety guidelines.

* Weekly call with Engineers from Headquarters to review the progress of the issues resolution process.

* Provide details for a monthly report.

Minimum Requirements:

* Must possess the ability to work with test equipment and hand tools as required.

* Must possess customer service, problem-solving skills, and possess decision making and analytical skills.

* Must possess effective written and verbal communication skills.

* Demonstrates broad knowledge of electrical and construction site safety.

* Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)

* Must have basic knowledge of Electrical Safety Standards

Education or Desired License and…