Financial Aid Counselor

Financial Aid Counselor

As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks a Financial Aid Counselor to promote our Catholic Franciscan mission and identity by reviewing student applications for financial aid, such as loans, grants-in-aid, or scholarships, to determine eligibility for assistance at Marian University's Indianapolis campus. The counselor will be responsible for awarding and packaging financial aid for all new, returning and transfer students to Marian University's Indianapolis campus.

This position will be located on campus in Indianapolis, Indiana.

Essential Duties and Responsibilities:

• Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
• Downloads and maintains ISIR data and enters data as appropriate into student information system and into other software programs and tools.
• Confers with individuals and groups to disseminate information and answer questions relating to financial assistance available to students enrolled at Marian University.
• Works with students and parents to assist in the completion of financial aid processes for awarding student loans, grants, scholarships, and awards.
• Determines amount of financial aid to be awarded, considering such factors as grant eligibility levels (Federal, State, and Institutional), student loan eligibility levels, other scholarships, and college work study programs.
• Reviews students to obtain information needed to determine eligibility for various financial assistance.
• Assists the Director in monitoring student satisfactory academic progress related to participation in financial aid programs and notifies students of probation and suspension actions.
• Assists the Director in calculating refunds and repayments for students who withdraw from classes.
• Assists the Director in notifying students of required verification information and working with students and parents to complete all financial aid verification requirements.
• Maintains current knowledge regarding applicable federal and state laws and regulations related to the awarding of financial aid funds.
• Contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of the College's financial aid program.
• Maintains proficient knowledge of the financial aid module in Ellucian Colleague.

University Expectations:

• Knowledge of and commitment to the mission of Marian University
• Adheres to Marian University's policies and procedures.
• Exercises independent judgment in maintaining constituent records, applying data standards, identifying data quality issues, prioritizing assigned operational work, and recommending process improvements. Determines appropriate methods for maintaining data integrity while collaborating with Advancement Operations leadership on complex or policy-related decisions.
• Shows courtesy and respect in interactions with fellow employees, students subordinates, and supervisors
• Excellent communication and interpersonal skills.
• Demonstrated ability to be self-motivated, and able to work independently with colleagues throughout the university and in the community.
• Works collaboratively with colleagues across Institutional Advancement to support operational processes, provide technical expertise, and promote consistent data management practices.

Required Qualifications:

• Bachelor's degree from a four-year college or university.
• Working knowledge of federal, state, and institutional policies and procedures for financial aid, and the ability to interpret state and federal financial aid regulations
• Extensive experience with aid packaging; and experience with Ellucian Colleague preferred.
• Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business…