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Front Office Manager - InterContinental Indianapolis
Job in
Indianapolis, Marion County, Indiana, 46204, USA
Listed on 2026-08-05
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-08-05
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below
Manage and coach front office team to deliver memorable guest experiences and warm welcomes;
Review daily arrivals, departures, VIP guests, group blocks, and special requests to ensure seamless guest experiences;
Conduct regular front office inspections to ensure we make the right first impression;
Help prepare budgets and identify revenue opportunities from walk-ins and up-selling at the front desk;
Train team members on PBX procedures and lead during emergencies or crises
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