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Guest Service Representative
Job in
Indianapolis, Marion County, Indiana, 46201, USA
Listed on 2026-08-31
Listing for:
First Hospitality Group
Full Time
position Listed on 2026-08-31
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Welcome arriving guests and complete the hotel’s arrival/check-in experience;
Engage with guests to uncover expectations and needs;
Communicate with guests via phone or electronic channels per brand standards;
Promote loyalty programs and upgrade options;
Coordinate with hotel departments to fulfill guest needs and resolve issues
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