Director, Technology Delivery

Join a National Top Workplace

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:

• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well-being

Discover more about our perks and benefits here.

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

This role will support the Kobie general Program Manager responsible for implementations for one or more key Kobie clients. You will participate in the business and technical relationship with the client and will be tasked with leading a team in the creation of high-quality solutions, planning resources, and managing the expectations of a high-profile client partner.

• Become an expert in Kobie Marketing’s application platform.
• Interact directly with business-oriented internal and external clients, providing a translation layer to technically oriented marketing technologists.
• Support new clients throughout their implementations as the lead technologist.
• Be comfortable communicating with and representing Kobie’s brand with Fortune 50, 100, and 500 clients.
• Create supporting documentation and processes for new technology configurations, customizations and functionalities available to clients.
• Work with Key technology stakeholders across our shared services delivery model to ensure success.
• Ensure project documents are complete, current and stored appropriately.
• Assist with solution pricing process via the creation of technical LOEs (level of effort).
• Travel varies per client with peak times during initial project kick-off and sales cycle (Overall time may reach 10% total travel).
• Learn, research and embrace the Loyalty Marketing industry.

• 7+ years' experience leading hands‑on technology projects
• 4+ years’ experience leading and developing application development teams in a direct reporting capacity
• Solid experience overseeing large technical project implementations
• Solid understanding of Service Oriented Architecture (SOA), API Stack, and overall application development techniques & methodologies
• Proficient in RDBMS technology, for real time systems
• Experience with application architecture, Java, .Net, SQL
• Seasoned with various development methodologies, SDLC including agile
• Proficient in Software development best practices
• Broad technology knowledge, having worked in digital marketing, and/or custom development projects, systems integration efforts and database systems
• Strong foundational knowledge of how software and hardware systems interact
• Comfortable in the dynamic atmosphere of a technology‑centric marketing services agency with a rapidly expanding customer base and able to present to potential prospects
• Has previously sought out potential problems and project gaps prior to implementation and assisted with taking development projects from the initiation phase through the delivery phase and into production support.
• Bachelor’s Degree in Computer Science related discipline preferred
• Experience with Marketing technologies and concepts such as Analytics, Campaign Management, Data Marts and Loyalty Management Systems preferred but not required.
• Data modeling experience for OLTP systems is a plus.
• BI and Warehouse experience is a plus.

As a trusted partner, Kobie delivers market‑leading, end‑to‑end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do…