Business Process Architect - MQ IT GSC

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.

We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

** Position Brand

Description:

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* At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.

We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly is in an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. Lilly is investing around the world to create new state-of-the-art manufacturing sites and continue expanding our existing facilities to create capacity required to continue with our mission. The brand-new facilities will utilize the latest technology, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

** Position Overview*
* The Business Process Architect (BPA) Global Supply Chain (Logistics) is a key member of the MQ Technology at Lilly Global Supply Chain technology team, responsible for the ownership, governance, and continuous improvement of logistics, transportation visibility, and supply chain intelligence platforms. This role serves as a liaison between business stakeholders, technology delivery teams, and strategic vendor partners across a portfolio of critical supply chain applications.

The BPA brings deep expertise in supply chain logistics processes, platform product ownership, and vendor management to ensure Lilly's supply chain technology investments deliver measurable operational value. This individual will work closely with the Associate Director and other Business Process Architects to drive transformation initiatives across the GSC technology portfolio.

** Platform Ownership & Managed Services*
* + Serve as internal ship and deliver process architect for assigned logistics and visibility platforms including Transportation Management System (SAP TMS), BN4L, Real-Time Transportation Visibility, Freight Forwarder Application, Regional Transportation Hub, Yard Management System, Cold Stream Select/Sensi Watch, lane validation, and supply chain risk intelligence tools.

+ Lead day-to-day operational oversight including issue resolution, enhancement prioritization, and vendor SLA management for non-ERP systems.

+ Maintain platform health and ensure continuity of service for all supported applications

+ Partner with Managed Application Services (AMS) vendors to govern support activities and drive continuous improvement

** Vendor & Stakeholder Management*
* + Manage strategic vendor relationships for assigned platforms, including Virtusa, Project 44, and CTSI

+ Lead SOW development, negotiation, and execution in collaboration with Procurement and Legal

+ Serve as the primary point of contact for vendor escalations, contract renewals, and capability assessments

+ Engage cross-functional stakeholders across Manufacturing, Quality, Procurement, and Global Supply Chain to align technology capabilities with business needs

** Project Delivery & Transformation*
* + Lead or support implementation of new supply chain technology capabilities in alignment with the GSC strategic roadmap

+ Manage project activities including requirements definition, user acceptance testing, go-live planning, and hypercare support

+ Contribute to capital investment planning, business case development including value realization, and portfolio prioritization

+ Drive adoption and change management activities to ensure technology investments deliver intended business value

** Data, Analytics & Integration*
* + Partner with data engineering and analytics teams on integration work streams, including data sharing frameworks and supply chain analytics foundations

+ Support master data governance activities related to assigned platforms

+ Ensure data quality and integrity across logistics and visibility platforms

** Governance & Compliance*
* + Maintain platform documentation, process maps, and operational runbooks

+ Ensure platforms adhere to Lilly IT policies, security and cyber security standards, and validation requirements

+ Manage user access governance for assigned applications in compliance with Lilly standards

** Basic Qualifications*
* +…