Technical Expert - eDiscovery

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The Position

We are seeking a highly skilled Technical Expert, particularly with eDiscovery expertise, to join our Roche Digital Technology (RDT) Group Functions eDiscovery and Forensics team. In this critical role, you will act as the primary technical bridge between the RDT infrastructure team and the Business Product Owners in Legal and Compliance.

Your primary focus will support the technical aspects of eDiscovery and privacy processes, specializing in Microsoft Purview eDiscovery (Premium) and ensuring the defensible identification, collection, and preservation of electronically stored information (ESI) across a wide range of corporate systems and hardware, with a strong emphasis on Apple mobile ecosystems and mixed-OS laptop environments (macOS and Windows).

The Opportunity:

You will act as a subject matter expert, ensuring that all data is acquired in a legally defensible and forensically sound manner and maintaining a strict chain of custody to support litigation, internal investigations, and regulatory requests. You will also proactively drive and implement prioritized projects that align with business needs.

Description of the area:

About RDT Group Functions Legal, Compliance & Group Communication sub-Function

As a trusted and agile partner, we, as the Legal, Compliance & Group Communication sub-Functions, are empowered to boost global innovative solutions with our business stakeholders in the Legal and Compliance digital prioritization journey.

Job Responsibilities:

* Defensible Data Preservation and Collection:
Plan defensible procedures for and execute forensic imaging, end-to-end eDiscovery workflows in Microsoft Purview, and electronic data preservation and collection from company systems and corporate devices, helping to identify, preserve, and retrieve case-critical data globally, specifically focusing on Apple iPhones, iPads, Mac Books, and Windows-based laptops.

* Data Processing: recommend and execute data processing in Relativity and Purview Premium, preparing the data for Legal review by utilizing Boolean searching, culling, and TAR (Technology-Assisted Review) / AI (Artificial Intelligence), preparing productions, and making process and technology recommendations to efficiently and effectively achieve set outcomes.

* Legal Department Support:
Act as a trusted IT liaison to internal and external counsel, translating complex technical concepts into clear legal realities and assisting the Legal and Compliance team in scoping preservation and collection efforts based on litigation holds. Develop and maintain trusting relationships with legal stakeholders, IT, and external parties.

* Day-to-Day Operations & Device Management:
Handle day-to-day operations by accurately responding to time-sensitive requests. Develop and maintain Standard Operating Procedures (SOPs) for electronic data collections from a wide range of company systems, as well as remote and physical device acquisitions, including the secure storage and retirement of physical evidence.

* Device & Hardware Management:
Coordinate the logistics of remote and physical device acquisitions. Manage the intake, secure storage, and return/retirement of physical evidence.

* Chain of Custody & Documentation:
Generate and maintain meticulous documentation for all preservation, collection, processing, and production activities, ensuring a verifiable chain of custody and adherence to the Electronic Discovery Reference Model (EDRM). Organize, log, and maintain accurate internal metrics and process flows so they can be repeated with consistency.

* Tool Management:
Utilize, update, troubleshoot, and manage the lifecycle of industry-standard forensic and eDiscovery collection tools (e.g., Cellebrite, Druva, EnCase, FTK). Manage the lifecycle of these solutions.

* Process Improvement & Automation Deployment:
Continuously evaluate and refine collection workflows to account for new OS updates (iOS, macOS, Windows 11) and emerging security features (e.g., File Vault, Bit Locker, MDM profiles). Proactively deploying workflow automation/AI improvements. Contribute to the continuous improvement of legal and compliance data services.

* Stakeholder Trust & Communication:
Proactively develop and maintain strong, trusting business relationships with key legal and compliance stakeholders, RDT, and other internal or external partners. Act as a trusted liaison to legal and compliance teams (e.g. eDiscovery and Internal Investigations) by exhibiting exceptional communication skills to translate complex technical concepts…