Legal Account Rep; Onsite - Indianapolis

Position: Legal Account Rep (Onsite) - Indianapolis
About Us:

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values:
Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at

About the Role:

The Legal Account Representative is responsible for engaging with consumers to resolve outstanding balances through clear communication, real-time documentation, and accurate data entry.

Title:

Legal Account Rep

Location:

Onsite - 8085 Knue Rd, Indianapolis, IN 46250

Schedule:

8am-4:30pm

Department: Litigation

Reports To:

Director of Collections

Compensation: $18 per hour base + Monthly Bonus potential

Key Responsibilities:

Receive inbound calls and perform outbound calls to consumers

Handle dispute resolutions

Educate the consumer on their current situation and try to resolve the debt balance

Coordinate payment arrangements

Communicate with internal team for items to be processed through the court system

Take notes while on the phone

Update account statuses, dispositions, and payment arrangements

Research accounts as necessary - EOBs, insurance, previous activity

Required Qualifications:

HS Diploma or GED

Proficiency in Microsoft Office

Preferred Qualifications:

Familiarity with FACS or Odyssey software systems

Experience in Collections background

Experience with Small Claims

Experience and familiarity with the Fair Debt Collection Practices Act (FDCPA)

Employment eligibility:

Must be legally authorized to work in the United States without sponsorship

As a condition of employment, a pre-employment background check will be conducted

What We Offer:

Comprehensive paid training

Medical, dental, and vision insurance

HSA and FSA available

401(k) with company match

Paid Wellness Time and Holidays

Employer paid life insurance and long-term disability

Internal growth opportunities

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

#LI-Onsite

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.