Project Manager​/Business Analyst N. Meridian St. Indianapolis ; Hybrid - onsite

Technical Project Manager/Business Analyst

The IT Technical Project Manager/Business Analyst will manage and execute projects while also analyzing business processes to recommend and implement improvements. The ideal candidate will have a strong background in both project management and business analysis, capable of driving projects to successful completion and optimizing business operations. Candidate will act as a key liaison between stakeholders and project teams, ensuring that business objectives are met with effective and efficient solutions.

Candidate will spend a significant amount of their time with stakeholders providing technical leadership to ensure that business requirements are being identified and met in a timely manner. Candidate must have the capacity to learn and support a wide range of system functionality. The candidate must also be articulate, passionate about helping users, and be an enthusiastic self-starter who is comfortable working in a fast-paced environment with minimal supervision.

Individual must be a team player willing to do what is needed to get the job done.

Essential Duties/

Job Responsibilities:

• Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation.
• Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements
• Guides and facilitates stakeholders in defining and documenting project scope, objectives, requirements, and deliverables
• Independently manages assigned projects to ensure outcomes match agreed upon customer expectations and outcomes.
• Troubleshoots technical issues and collaboratively with technical teams to identify and implement solutions.
• Coordinate with internal resources and other stakeholders for the flawless execution of projects.
• Manages relationship with vendor/service-providers and drives them to meet their commitments.
• Exhibit excellent communication & interpersonal skills, and the ability to work and lead effectively in a team environment.
• Master’s new technologies and deliver quality products within short time frames.
• Serve as the technical lead for assigned projects and tasks.
• Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to drive timely completion of IT projects.
• Lead project team status meetings to ensure the project milestones are met and dependencies are tracked.
• Conduct detailed analysis of business processes, systems, and workflows to identify areas for improvement and automation.
• Perform post-implementation reviews to ensure goals were met and identify lessons learned.
• Manage the full lifecycle of complex IT projects and/or programs from initiation to closure, ensuring successful delivery within budget, scope, and schedule constraints.
• Monitor project progress and provide regular project status reports to stakeholders, including project health, risks, and issues.
• Manage project risks and issues, identifying and mitigating potential roadblocks and providing solutions to ensure successful outcomes.
• Manage project scope changes and ensure that they are documented, reviewed, and approved by stakeholders.
• Create, manage, and maintain the project schedule, from initial creation throughout entire project life cycle.
• Create and maintain all forms of project documentation and records.
• Collaborate with internal teams and stakeholders to ensure project success.
• Compile accurate and timely daily/weekly project status reports.
• Ensure IT systems and workflows are well-documented for future reference.
• Participate in QA and UAT planning and execution.
• Ability to prioritize projects and address immediate technical needs as they arise.

Desired

Education and Experience:

• Minimum of 5-7 years of experience in project management/business analysis or equivalent combination of education and experience.
• Strong understanding of project management methodologies is required.
• Project management and coordination skills for leading and supporting multiple interdepartmental projects and initiatives.
• Capable of providing gap analysis and needs assessments to uncover business needs.
• Experience building user stories and use cases.
• Strong experience…