PC Break Fix - Mobile Tech

Field Computer Technician  We are seeking a reliable and skilled Field Computer Technician to support laptop and desktop break/fix services across the Indianapolis Metro Area. This role involves traveling to client locations to diagnose and repair hardware issues.

Note:

Travel to/from home is not reimbursed. Mileage between job sites during the workday is reimbursed per client policy.

Key responsibilities include:

Perform on-site repair of laptops and desktops (Dell primarily)
Replace hardware components such as hard drives, motherboards, keyboards, and LCD screens
Conduct full unit swaps and peripheral replacements as needed
Accurately document and close service tickets in real time using a company-provided mobile device
Travel to multiple client locations throughout the day
Required qualifications include:
1 year of hands-on laptop/desktop break-fix experience
Experience diagnosing and repairing Dell laptops and PCs
Strong understanding of computer hardware and basic software (including Microsoft applications)
Ability to troubleshoot and resolve basic to moderately complex technical issues
Must have reliable transportation and valid auto insurance
Ability to travel up to 23 hours to client sites when required
Preferred qualifications include:
A Certification (Required by client; must obtain within 90 days if not already certified)
Experience building computers
Additional requirements include:
Must pass drug screening and background check (including possible government clearance)
Must complete required product training
Must have: a working computer and high-speed internet at home, a working printer
Must be comfortable with administrative tasks (real-time reporting, ticket updates, etc.)
Must adhere to business casual dress code
Work expectations include:
Occasional overtime or extended hours may be required (paid per applicable laws)
Candidates must have a backup transportation plan (rideshare services are not acceptable)
Certification requirement:
Dell certifications are required prior to starting
Certifications are provided at no cost, completed online (open book), and required within ~3 business days of selection