Senior Director Program Management Technical

Do you relish the prospect of leading strategic cross-organization, transformational programs?

Do you thrive on managing complexity and uncertainty?

Join our Cloud Technology Group Business Operations team!

Akamai's Cloud Technology Group seeks a results-oriented Senior Director of R&D Transformation & Operations to redefine global engineering and product processes. This strategic role drives CTG's operating model evolution, enhancing resource efficiency, predictability, decision-making speed and strategic execution. Leading program managers and analysts, responsibilities include transformation roadmaps, PDLC/SDLC practices, portfolio management, R&D metrics and PMO execution optimization.

As a Senior Director of R&D Transformation & Operations, you will lead the definition and execution of complex transformation programs, directly managing a team of Transformation-focused Technical Program Managers, Analysts and Technical Trainers in their planning, implementation, development and support of these efforts.

As a Senior Director of R&D Transformation & Operations, you will be responsible for:

• Guiding and mentoring a geographically diverse team, enabling strategic delegation to create a scalable and empowered workforce.
• Guiding the creation of transformation strategies and supporting internal stakeholders, enabling teams to shift toward proactive, sustainable operational excellence.
• Monitoring the overall health of projects and program within your portfolio, ensuring stringent data hygiene and accurate Engineering Productivity Metrics.
• Negotiating program scope definition and modification and working with programme sponsors to prepare for executive presentations.
• Presenting programme and portfolio updates regularly to senior executives, using data to encourage transparent discussion and informed decision making.
• Participating in internal projects to scale operations, enhance practices and refine methodologies like Software Capitalization Administration, Agile coaching and Tooling Standardisation.
• Fostering an inclusive workplace culture that champions diversity, empathy and belonging across all levels of the organisation.

To be successful in this role you will:

• Have 15 years of relevant experience and a Bachelor's degree or its equivalent.
• Have experience with enterprise engineering & product development framework and measurement systems, such as Lean Portfolio, SAFe, DORA, SDLC/PDLC.
• Understand how to drive change management across large employee populations.
• Demonstrate expertise as a Program leader collaborating across teams, skillfully transitioning between strategic vision and intricate technical aspects.
• Demonstrate expertise managing priorities and stakeholder demands to prioritise programmes that optimise business value within minimal time‑frames.
• Have ability to influence individuals across organisational levels without authority, leveraging unique skills to find compromises, bridge silos and secure stakeholder support.

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favourite series or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security :
Neutralising threats before they ever reach your data.

Content Delivery :
Scaling the world's biggest moments without a glitch.

AI :
Enabling our customers to build, secure and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances and life beyond work. See our benefits.

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