Intune Engineer

Enterprise Endpoint Engineer (Intune Experience)

Location:

Indianapolis, IN (Onsite)

Pay Range: $55/hr - $58/hr (Only local candidates, no relocation)

This is not a traditional, siloed service desk role. We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within MS Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains.

This means owning problems end-to-end rather than handing them off—while balancing user experience, security requirements, and operational efficiency. This role is in support of a secure and enterprise-scale environment with federally regulated compliance requirements.

• Enterprise Desktop Administration
• Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates
• Administer Active Directory-sourced user and computer objects and provide continuous compliance oversight using Group Policy controls
• Procure, track, and keep up-to-date software products and associated licensing
• Design, implement, and maintain MS Intune endpoint management solutions.
• Procure and issue desktops with Intune Autopilot zero-touch provisioning
• Build automation using Power Shell and MS Graph where appropriate
• Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment
• Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools
• Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness
• End User Support
• Communicate effectively with technical and non-technical staff while maintaining a high level of customer service
• Troubleshoot Windows operating systems, peripherals, printers, conferencing equipment, and endpoint hardware
• Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)
• Demonstrate the flexibility to contribute across endpoint engineering, user support, compliance, and operational initiatives as business priorities evolve
• Continuously improve endpoint management processes through automation, standardization, and operational excellence

• Bachelor's degree in information systems or relevant field and 5+ years practical experience in the field
• Ability to obtain public trust clearance.
• Ability to self-manage work tasks using M365-based tools
• Demonstrated and proven ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset
• Hands-on experience administering or operating network access controls in the form of IP:
  Port or URL-based filters
• Practical experience managing enterprise desktops within an MS Intune managed environment
• Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment – ideally including peripheral device management, asset management, and VOIP operations
• Understanding and practical exposure to regulatory controls, baselines, and security policies within an Azure Entra and Intune-based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc)
• Located near Indianapolis, IN, and is both willing and capable of being on-site daily in support of the mission