Adult Protective Services Coordinator

Adult Protective Services (APS) Coordinator

The position is hybrid, 3 days on-site, 2 days remote after a 30-60 day period of on-site orientation, to be determined by the Indiana manager.

This position coordinates the Adult Protective Services (APS) administrative operations and ensures their smooth functioning, including the Adult Guardianship Services (AGS) that are managed through APS. The APS program serves thousands of vulnerable adults across the state, and this position is critical to program success. The position reviews and approves claims, prepares documents for the contracting process, assists with program management, including reporting, document writing, and other programmatic support, and communicates with the APS units on various issues.

Additionally, as needed, the position will assist with or lead training efforts, quality control measures, technical program assistance, and other efforts identified by the program team.

Communicate effectively and regularly with the 17 APS and 4 AGS units on operational questions, including questions on claims and contracts. Manage and understand the procurement process for the APS & AGS programs, including the interplay with complex federal grant requirements. Coordinate the claims process for both programs, including regular claims from operational contracts and grants. Monitor and analyze budgets and authorizations of expenditures for the programs.

Analyze program trends and concerns independently and share them with the program team. Collaborate regularly with the program team on program goals and concerns. Track, manage, and lead program initiatives as needed, including training efforts, implementing quality control and oversight measures, technical program assistance, and other efforts identified by the program team. Seek opportunities for continuous quality improvement in program operations and prepare recommendations for the team.

Proactively stay current on best practices and trends for APS programs and guardianship issues. Draft various reports for federal and state compliance. Assist with contract development. Other duties as assigned.

Bachelor's degree in finance or accounting. Previous experience collecting and analyzing statistical program data for performance improvement. Previous budget, grant or procurement experience, preferably in a government setting. Prior experience with government program reporting and maintaining program compliance. Strong communication skills, both orally and in writing. Prior experience working with or collaborating with Adult Protective Services. Public Sector Work experience. Project Management Experience.