Family Case Manager Supervisor

Family Case Manager Supervisor

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services (DCS):
Join a group of passionate, dedicated public servants to support one of Indiana's most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood.

Our culture is built upon our MVP foundation:
Mission :
Champion Indiana's future by protecting children and strengthening families with compassion and determination. Vision :
Every child in Indiana thrives in a safe, loving, forever home. Purpose :
Ignite hope. Cultivate joy.

Role Overview:
The Family Case Manager Supervisor directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe and positive family units or works with the court systems to remove children from their families to place them in protective environments. You will facilitate an integrated learning environment for staff and a culture of respect for children, families, and support persons.

This position works primarily from the Indianapolis, Indiana, South DCS office and will serve Marion County, and adjacent counties as needed. Residency in the service area is preferred. Work-related travel is reimbursed. Salary:
This position traditionally starts at an annual salary of $59,800.00 but may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

Responsibilities include:

Prioritizing work of subordinate supervisors and staff within the department and ensuring that deadlines are met. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls. Supervising and assigning work to subordinate supervisors. Setting standards for work based on federal, state, and judicial system regulations and guidelines.

Monitoring the flow and quality of work performed. Scheduling on call rotation of Family Case Managers 2's. Reassigning work to maintain equitable work distribution and to cover vacant caseloads. Ensuring effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise.

Ensuring effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources. Managing employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs. Establishing and/or communicating and interpreting policy and objectives to staff. Effectively training Family Case Managers and other staff on new programs and developments, as well as provides training to new staff.

Identifying management and organizational problems and provides training and development opportunities to resolve the problems. Identifying employee training needs and prepares employee training plans. Conducting performance appraisals and maintains a fact file for all assigned employees. Interviewing applicants for vacant positions and makes promotional and hiring recommendations to the Local Office Director. Reviewing and/or authorizing leave requests for Family Case Managers and other staff under their supervision.

Identifying behaviors and/or performance contrary to the vision, mission, and core values of the Department. Recommends, assists, and documents the need for corrective disciplinary action. Assisting the Director or Division Manager in establishing long-term goals and objectives for the county office or division. Setting and implementing goals and objectives within the department both long and short term. Ensuring that Family Case Managers and…