Community Growth & Support Manager, Exempt, Full Time, Annual Salary $50,470.00

Community Growth & Support Manager – Growth Focus

The Community Growth & Support Manager – Growth Focus serves as the frontline driver of membership growth and community presence within an assigned geographic territory. This role is responsible for recruiting new girls/members, launching new troops or groups, building local partnerships, and maintaining strong relationships with existing volunteers and troops to ensure continued engagement and success.

Community Growth & Support Managers are the face of the organization at the local level. Their work directly expands access, builds trust, and ensures more girls and families can participate and thrive through strong local programs and leadership.

New Member & Girl Recruitment

• Execute local recruitment strategies to attract new girls and families within the assigned territory.
• Represent the organization at schools, community events, open houses, and recruitment activities.
• Partner with marketing and growth teams to support regional and grassroots outreach efforts.

Troop / Group Launch & Expansion

• Lead the formation and launch of new troops or groups, including identifying opportunities and matching leaders with participants.
• Support new troop startups through onboarding, early-stage guidance, and coordination with internal teams.
• Ensure new troops are set up for success with clear processes, resources, and connections.

Community Outreach & Local Partnerships

• Build and maintain relationships with schools, community centers, nonprofits, faith-based organizations, and local businesses.
• Identify partnership opportunities that increase visibility and access to potential members.
• Serve as a trusted local representative and ambassador for the organization.

Active Field Presence

• Maintain a visible and engaged presence within the assigned territory.
• Attend community meetings, events, and gatherings to strengthen awareness and relationships.
• Stay informed about local demographics, schools, and community trends that impact growth.

Volunteer & Troop Support

• Provide ongoing support to existing volunteers and troops, ensuring they feel connected and supported.
• Answer questions, troubleshoot challenges, and connect volunteers to appropriate resources.
• Partner with retention and experience teams to identify risks, celebrate successes, and encourage continued involvement.

All employees of the Girl Scouts of Central Indiana are responsible not only for the position but also for the duties and responsibilities that all employees share.

Core Competencies:

• Relationship-driven and community-centered
• Results-oriented with a growth mindset
• Organized and self-motivated
• Comfortable representing an organization publicly
• Collaborative and service-oriented

• Oral and Written Communication – (in person, verbal, written, and/or phone) - Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Conflict Management – Anticipates, prevents, and resolves conflicts while maintaining productive working relationships (for example, with customers, vendors, or coworkers); distinguishes between disruptive conflict and constructive differences; identifies common interests to resolve differences; identifies the causes of problems; analyzes factors contributing to conflict; anticipates potential conflicts; facilitates conflict resolution.
• Problem Solving
  - Identifies and analyzes existing and potential problems systematically and thoroughly; reports/documents the problem; obtains and evaluates relevant information and contributing factors; identifies important interrelationships; implements solutions after evaluating alternatives and anticipating their impact; supports decisions or recommendations with data and/or reasoning; defines and implements solutions to problems.
• Project Management – Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines and formulate…