Health Unit Coordinator

Franciscan Health - 8111 South Emerson Avenue - Responsibilities:
Respond to call lights and direct inquiries; activate alerts and monitor tube system where applicable.;
Greet and assist patients, visitors, physicians, students, and staff; coordinate activities of nursing staff, physicians, hospital departments, patients and visitors to act as a first line customer service advocate.;
Facilitate communication of patient information within the unit and with other units and departments; report pertinent information in a timely and accurate manner.;
Answer multi-line telephones and direct callers to appropriate party; maintain proper telephone etiquette and respond within service standards.;
Provide unit support by assisting with bed assignments and maintaining accurate patient locations in Epic.