Square D Product Specialist - Indianapolis

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture.

We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 5 legacy brands known as Holt, PEPCO, Richards, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

Primary Function

The SQD Product Specialist is responsible for the promotion, sales, & coordination of SQD products to our customers in assigned Echo markets, including but not limited to Arc-flash studies, drive startups, Power logic metering upgrades, and project takeoffs.

Essential Functions

Task

Sales Planning & Market Analysis

• Conducts market analysis to identify sales opportunities, identifying key contacts and valuable insight into the operations of potential customers.
• Completes sales call and expense reports on a weekly basis and files monthly auto expense report in accordance with company procedure.
• Prepares an annual sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth.
• Reports competitive conditions and feedback from customers to the management team.

Sales Initiation

• Prospects and cultivates new business opportunities
• Makes personal sales calls at customer establishments on a regular basis, seeking new opportunities and new customer leads. Engages appropriate Echo team members when appropriate (branch manager, sales associates, etc.).
• Introduces, promotes & demonstrates new services, customer resources, and programs to customer base.
• Coordinates secured customer orders with appropriate Inside Sales Staff for order entry, tracking & fulfilment. Remains engaged with process as needed to expedite & troubleshoot backorders and other related concerns that may arise.
• Actively manages account base and new opportunities to maximize sales volume and gross profit margins.
• Executes sales efforts in a timely, ethical and professional manner, assuring a favorable impression of self and the company; includes the maintenance of a clean and uncluttered vehicle.

Project Specs, Quotations & Execution

• Reads, reviews, interprets, follows schematics and blueprints to understand and define project scope and solution offering; engages the appropriate internal & SQD resources to prepare complete and competitive quotes.
• Follows-up on all generated quotations to assure the customer is being serviced and to document the outcome of the proposed solution.
• Follows and meets project schedules and deadlines.
• Coordinates solidified projects with appropriate service providers and follows up on outcomes for other potential service/product opportunities.

Customer Service

• Quickly finds common ground and solve problems.
• Easily gain trust and support of others.
• Maintains an accurate follow-up system for actively tracking promises. made to customers and expediting projects to assure that services and materials are completed and delivered as scheduled.
• Provides customer with appropriate product information to ensure the customer is equipped with the knowledge needed to make an informed purchase.
• Resolves customer concerns.

Services & Product

• Develops and maintains working knowledge of services & products.
• Research products & services to provide customers with optimal solutions.
• Attends product training classes to develop superior product knowledge to apply to customer projects and applications.
• Understands and cultivates knowledge on core industrial products and their respective applications; including appropriate product…