Wireless Sales Rep & Technology Specialist

Wireless Sales Consultant & Technology Specialist

Join One of the Midwest's Leading Wireless Retailers

Are you passionate about technology, mobile devices, and helping customers find the right solutions? We're looking for an energetic, outgoing, and motivated sales professional to join our growing team.

Since 2008, we've built a reputation as one of the Midwest's largest independent wireless retailers, selling and repairing approximately 8,000 devices annually. We are seeking someone who enjoys technology and thrives in a customer-focused environment.

Who We're Looking For

We're looking for someone who is outgoing, confident, and comfortable talking with customers all day. The ideal candidate enjoys meeting new people, isn't afraid to start conversations, and can confidently recommend products and services that fit a customer's needs.

This is a sales-focused position, so we're looking for someone who is sure of themselves, communicates well, and can build trust with customers. Technology knowledge is important, but personality, confidence, and the ability to connect with people are equally important.

The ideal candidate is:

• Outgoing and personable
• Confident and self-assured
• Comfortable approaching and engaging customers
• Passionate about technology and mobile devices
• Motivated to learn and continuously improve
• Customer-focused with excellent communication skills
• Able to multitask in a fast-paced team environment
• Reliable with a strong work ethic
• Professional in appearance and attitude

We can teach many aspects of the job, but we cannot teach personality. We're looking for someone who enjoys helping people, takes initiative, and has the confidence to succeed in a customer-facing sales environment.

Primary Responsibilities

Your main focus will be sales, customer service, and helping customers choose the right devices and wireless services for their needs.

Daily Duties Include:

• Selling new and pre-owned smartphones, tablets, accessories, and related products
• Activating prepaid wireless service with multiple carriers, including Verizon, AT&T, T-Mobile, and others.
• Assisting customers with device transfers, setup, and troubleshooting
• Building relationships with customers and generating repeat business
• Educating customers on products, services, and emerging technology
• Providing exceptional customer service in person, by phone, and through email
• Managing inventory and maintaining store presentation
• Assisting with marketing and promotional activities, as well as e-commerce and social media.

Technical Responsibilities

• Testing and troubleshooting mobile devices and wireless service issues
• Evaluating devices for purchase, trade-in, and resale
• Performing basic to advanced cell phone repairs (training available for the right candidate)
• Assisting customers with technical questions regarding Apple, Samsung, and other major manufacturers

ExperiencePreferred

• 612 months of sales, wireless, retail, electronics, or technology experience is a MUST.
• Cell phone industry experience is a plus
• Technical repair experience is beneficial but not required

We are willing to train the right individual who demonstrates strong technology knowledge, confidence, professionalism, and a willingness to learn.

Bonus Skills

• Cell phone repair experience
• Wireless carrier activation experience
• Buyback and trade-in experience
• Micro-soldering experience (eligible for premium compensation)

Candidates with professional micro-soldering experience may qualify for top-tier starting pay and additional compensation opportunities.

About Our Company

• Established at the same location since 2008
• A+ BBB Rating since 2010
• Largest selection of unlocked cell phones in the Midwest
• Multi-carrier retailer representing six wireless providers
• Family-owned and operated
• Competitive pricing on all…