DCS-Program Coordinator

Child Support Enforcement Specialist

The duties include updating custodial parents and non-custodial parent information in ISETS. This may include updating the non-custodial employer and addresses information in the database. Each State is required to have a Parent Locate unit to locate absent parents so paternity and child support orders can be established and enforced. This involves working with the local child support offices and other state and federal agencies.

The unit assists with working reports so undistributed child support collections are timely distributed. Also, the unit assists with working other reports to enhance the data of the system so collection processes are able to work appropriately for the collection of unpaid support. This contributes to the organizational goals and objectives by asisting in the provision of excellence in child support enforcement by helping to ensure children receive financial support from their parents.

The purpose of this position is also to contribute to the agency goal of increasing collections on delinquent child support cases via the BMV lien process. This position is to provide courteous and timely customer service to non-custodial parents (NCPs) and companies such as the Bureau of Motor Vehicles, insurance agencies, vehicle dealerships and county child support offices. CSB receives and stores titles in which liens have been placed in the effort to receive payment on cases in delinquent status.