Transitional Advocate Job Indianapolis area,Indiana USA,Social Work

Position: Transitional Housing Advocate

Transitional Housing Advocate

The Transitional Housing Advocate represents the core values and mission of the organization and is responsible for advocating for survivors of interpersonal abuse by providing mobile, flexible, holistic, and trauma-informed case management, access to flexible funding resources, supportive services, and appropriate community referrals designed to foster overall well-being and housing stability. As a vital part of the Advocacy Team, Advocate works with all team members to ensure a warm environment is maintained, while ensuring resources are provided to all survivors.

Review of responsibilities include the following. Other duties may be assigned.

Ensures all program services are delivered according to a voluntary service, hope-centered and trauma-informed care model, are in compliance with all funding source guidelines, empower all program participants to achieve goals, and to assist them in improving well-being. All services are to be provided in the spirit of Coburn Place's guiding mission, vision, and values.

Implements wellbeing services by providing advocacy, holistic and trauma-informed case management, crisis intervention, triage resources, safety planning, personal and legal advocacy, and life-skill workshops and resources to any program participant in the transitional housing program.

Supports survivors in achieving client-chosen goals regarding immediate and long-term safety, emotional and social well-being, long-term self-sufficiency, and safe and sustainable permanent housing by connecting them to supportive services at Coburn Place and relevant resources within the community.

Participates in a rotating on-call schedule to provide crisis intervention support to callers and program participants. During work hours, keeps location finder activated on company provided cell phone for safety purposes.

Plan, implement and facilitate Coburn Academy and Coburn Thrives programming, workshops and educational sessions for survivors.

Maintains and markets, with teammates, a full menu of relevant and meaningful supportive services available through Coburn Place and within the community to anyone who might desire services.

Ensures all required programming data and outcomes, as well as client file documentation (including electronic client database) is completed accurately and in a timely manner according to standards. Works with the team to ensure that all data is collected and tracked appropriately.

Ensures all program participants receive a comprehensive orientation to the program in a way that is individualized, hope-centered, survivor-paced, and strength-based while still meeting program and eligibility compliance.

Acts as a mandatory reporter and engages with the Department of Child Services in the event of any suspected child abuse or neglect.

Identifies opportunities for volunteer and community partnership resources and communicates these prospects to the Development Department. Actively engages program volunteers by providing adequate supervision and job-related training. Maintains knowledge and awareness of volunteer policies and procedures.

Promotes an open and supportive flow of communication within the department and with other departments.

Works with other direct service staff to ensure that the program is working cohesively to provide seamless and holistic supportive services to families served by Coburn Place.

Competencies:

Conflict Mediation: Uses trauma-informed mediation and de-escalation skills to support constructive problem-solving, resolve concerns, and maintain a safe, respectful environment for survivors, staff, and community partners.
Attention to Detail: Maintains accurate, timely, and complete documentation, data entry, and follow-up to meet program, funding, and compliance requirements.
Oral and Written Communication: Communicates clearly, respectfully, and professionally with survivors, teammates, volunteers, funders, and community partners through verbal updates, written documentation, reports, and referrals.
Housing Navigation and Barrier Resolution: Applies knowledge of residential and low-income housing systems to help survivors identify housing options, address barriers to obtaining and maintaining housing, and connect with appropriate stabilization resources.
Adaptability: Responds effectively to changing participant needs, program priorities, and crisis situations while maintaining a survivor-centered, flexible, and collaborative approach.

Typical Interactions:

60% with…