Variable Schedule Operations Associate DoorDash - Indianapolis, IN, US

Variable Schedule Operations Associate

Door Dash

Indianapolis, IN, US

At Door Dash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Dash Mart is a local-fulfillment center owned and operated by Door Dash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the Door Dash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We're open early and close late - some sites even run 24/7!

Shifts:

Morning, Day, Evening, Weekend, Part-Time

As a Variable Schedule Operations Associate, instead of a fixed weekly schedule, you largely pick up open shifts through our scheduling app. Shifts may open ahead of time or pop up at the last minute based on business needs. Schedules with available openings are posted weekly, and additional shifts may appear through shift swaps or peaks in demand.

You will be expected to work at least one shift every four weeks for a minimum of four hours each shift. Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company-provided tooling, and stay connected with the Site Leadership Team, including your supervisor.

Reliability and communication are key — when you pick up a shift, we count on you to show up on time and complete each shift, while meeting performance expectations.

You'll start with Dash Mart onboarding and initial training (one shift) and complete one 4-hour on-the-job training shift (must be completed within 14 days) to set you up for success, then you can begin choosing shifts based on business needs and your schedule.

Picking and Packing orders. Pick orders that come through the app, pack the order and hand it off to Dashers.

Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life.

Warehouse Organization. Clean and organize the warehouse.

Delight Customers. Ensuring substitutions are approved by the customer.

Market Competitive pay (10pm-6am will receive a $2/hour premium during these hours)

AM/PM/Overnight shifts available

Opportunity for pay increases twice a year based on performance

Paid time off (PTO) and sick leave

Wellness/gym membership reimbursement (up to $75/month)

Monthly Dash Pass subscription (including access to Lyft discounts for full-time employees)

Employee Assistance Program

Career advancement opportunities

You're reliable, positive, and team-oriented

You have experience in grocery, food service, or warehouse operations

You're detail-oriented and passionate about fresh food quality and safety

You can lift up to 50 lbs and work in refrigerated areas (with or without accommodation)

You have a high school diploma or GED

You're willing to complete a Food Handler's Certification upon hire