Bilingual Student Records & Compliance Coordinator

## Description
** ALTA VISTA INNOVATION HIGH SCHOOL
** Full Time, Monday - Friday; 8 a.m.

-4:30 p.m.Bilingual in English/Spanish preferred to support communication with students and families.
** Help Us Change Lives
**** How You Will Make an Impact
** The Student Relations Technician Creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. Will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates.
** RESPONSIBILITIES/DUTIES:
** This list is
* illustrative only
* and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
** Front Desk and Student Support:
*** Schedule orientation for incoming students
* Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols
* Ensure all required student enrollment paperwork is complete and correct
* Accurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher
* Properly issue and track student work permits
* Provide quality customer service
* Answer all incoming telephone calls and handle them in the appropriate manner
* File documents in student folders
** Compliance:
*** ADA tracking and recording of work samples for accuracy
* Audit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.)
* Check report cards for completeness and accuracy before going to the registrar
* File student homework away
* Conduct Orientations for new students
* Assist teachers with problem solving issues with compliance and PLS
* Create and maintain compliance and ADA checklists
* Verify and confirm ADA in SIS system with form and tracking number
* Submit compliance error reports to management
* Adherence to attendance policies
* Administrative duties, responsibilities, and activities may be assigned or changed from time to time## Qualifications
** SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:
*** Demonstrates excellent customer service skills including the ability to greet customers in a friendly manner and provide responsive, timely, and accurate follow-up to questions and inquiries
* Multi-tasking skills; ability to react and respond to changing circumstances, procedures
* Respond to requests and inquiries from students, visitors, employees and supervisors
* Able to work under tight deadlines and handle multiple requests or interruptions while still completing projects or work assignments in a timely manner
* Ability to communicate effectively both orally and in writing
* Ability to work independently with minimal direction
*
* MINIMUM QUALIFICATIONS:

*** High School Diploma or General Education required
* 2 years of work experience in a fast-paced, clerical support position in a profession business setting
* Good attention to detail and maintain accuracy of work
* Good record keeping techniques that demonstrate desirable planning and organizational skills
* Prepare general, statistical and special reports
* Proficient or Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)
** TRAVEL**:
Ability to travel in performance of job duties is required
*
* PHYSICAL REQUIREMENTS:

*** Mental Demands: high workflow management, high project coordination
* Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
* Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly
* Average Hearing: able to hear average or normal conversations and receive ordinary information
* Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery
* Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs)
* Frequent multi-tasking, changing of task priorities, repetitious exacting work required
* Working in a noisy, distracting environment with frequent deadline pressures
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