Stewarding Lead; Dishwasher lead

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Grand Hyatt Grand Hyatt Indian Wells Resort and Villas US - CA - Indian Wells

Stewarding

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Nestled in the heart of Greater Palm Springs, the Grand Hyatt Indian Wells Resort & Villas is a year-round desert destination offering world-class dining, expansive wellness offerings, nine pools, a stellar waterpark, and over 500 refreshed guest accommodations—including luxury guestrooms, suites, and villas—with celebrity chef-led cuisine.

As Stewarding Lead
, you will serve as the backbone of our stewarding team—ensuring every plate, piece of silverware, and cookware sparkles to Hyatt standards. You’ll coordinate operations, guide your team, and maintain impeccable cleanliness and organization throughout our food service venues. Your role is key to seamless service and guest satisfaction.

The pay rate for this position is $17.00-$20.40 hourly. This is the pay rate for this position that The Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Supervise the daily stewarding operations across all food & beverage outlets, including banquet events.

Oversee the cleaning, polishing, and accurate staging of china, glassware, silverware, pots, pans, and culinary equipment.

Execute opening and closing checklists, ensuring all tasks—from equipment sanitation to inventory prep—are completed.

Assign duties, distribute supplies (napkins, condiments, cutlery), and coordinate with banquets or catering teams to align on service flow.

Work collaboratively with culinary leadership to uphold Hyatt’s service standards.

Maintain health, safety, and sanitation standards, including proper use of PPE and compliance with rinse temperatures and chemical protocols.

Lift, push, and pull a moderate to heavy volume of materials; ensure dish machines and workstations are maintained in top condition.

Support inventory control—track equipment, flag repairs or replacements, and coordinate with purchasing or storeroom as needed.

Serve as a resource for team members, proactively addressing concerns and promoting a positive, teamwork-focused environment.

Hyatt associates enjoy a supportive work environment, growth opportunities, and a culture rooted in caring hospitality.

Benefits include medical, dental, and vision insurance; 401(k) with company match; tuition reimbursement; free meals during shifts; paid time off; and access to Hyatt’s friend & family program.

Are you a detail-oriented, physically capable, team-centric steward with an eye for service excellence? Join us as Stewarding Lead and become a key part of the magic at the Grand Hyatt Indian Wells Resort & Villas. Apply today to support memorable guest experiences in one of California's premier resort destinations.

High school diploma or equivalent; relevant hospitality certifications are a plus.

At least 1–2 years’ experience stewarding in a high-volume or banquet setting; leadership or supervisory experience preferred.

Demonstrated ability to manage teams effectively, multi-task under pressure, and maintain strong attention to detail.

Strong verbal communication and organizational skills; ability to follow both verbal and written instructions precisely.

Physical stamina to stand for extended periods and lift up to ~50 lbs, with capacity to push/pull heavy loads.

Flexible availability, including mornings, evenings, weekends, and holiday shifts.

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