Community Services Director

DEFINITION:Under administrative direction, plans, organizes, manages, and provides direction and oversight for all functions and activities of the Community Services Department including recreation and leisure, community services, senior services, special events, aquatics, and facility operations and reservations across the District’s entire service area comprised of multiple geographic regions; formulates departmental goals, objectives, policies and procedures, work standards, and internal controls; coordinates assigned activities with other District departments, officials, outside agencies, contractors, and the public;

fosters cooperative working relationships among District departments and with intergovernmental, regulatory agencies, and various public and private groups; provides highly responsible and complex professional assistance to the Assistant General Manager in areas of expertise; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED:Receives administrative direction of the Assistant General Manager. Exercises general supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

CLASS CHARACTERISTICS
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This is a department director classification that oversees, directs, and participates in all activities of the Community Services Department, including short- and long-term planning as well as development and administration of departmental policies, procedures, and services. This class provides assistance to the Assistant General Manager in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of public policy, District functions and activities, including the role of the Board of Directors, and the ability to develop, oversee, and implement projects and programs in a variety of areas.

Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives, and for furthering the District’s vision, mission, and values within general policy guidelines.

EXAMPLES OF TYPICAL JOB FUNCTIONS (ILLUSTRATIVE ONLY)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Assumes full management responsibility for all Community Services Department programs, services, and activities, including the planning, development, and maintenance of Districtwide recreation and leisure programs, services and activities, parks, community engagement, facility operations and reservations, and contract services.
• Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and work standards for the Community Services Department; establishes, within District policy, appropriate budget, service, and staffing levels.
• Selects, trains, motivates, and directs department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees to correct deficiencies; implements discipline and termination procedures; responds to staff questions and concerns.
• Contributes to the overall quality of the department’s service by developing, reviewing and implementing policies and procedures to meet legal requirements and District needs.
• Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
• Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with…