Sales Associate; Indio Outlet

Job Details

Pay $50,000-$200,000

• Promote and sell merchandise displayed on showroom floor
• Work directly with internal and external customers
• Follow up with customer orders and inquiries
• Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
• Work on an organizational level with other departments to ensure customer needs are met
• Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs
• Explain features of products in a manner that the customer will understand
• Explain features of products that will benefit the customers based on their needs
• Prepare sales tickets for orders obtained
• Assist customers in making product selections based on customers specifications
• Recommend, select, and help locate or obtain merchandise based on customer needs
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Must stay educated on new products, policies, as well as advertisements the store is running
• Knowledge of methods for showing, promoting, and selling products
• Sales associates may perform “house calls”, traveling to a customer’s home to help design a catalog of products for a customer to review for purchase to fit their home décor
• Use excellent customer relations
• Follow up with customers by email and phone
• Perform any other duties as directed by management

• Ability to lift merchandise of up to 10 lbs
• Must be able to walk or stand for long periods of time
• Must be able to listen and respond to customer’s needs
• Ability to communicate effectively with team members
• Sales experience preferred, not required
• Positive attitude when working with internal and external customers
• Knowledge of employment and safety procedures

• Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion
• Heavy Work:
  Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects
• Work Environment:
  Indoor climate controlled environment