Golf Shop Assistant

Summary:

Retail sales and customer service position at the Eagle Falls Pro Shop.

• Book T-Times. Have knowledge of the tee sheet and find ways to maximize Customer count. Help customers with tee time request and find the best available options for them. Must have a pleasing personality on the phone.
• Work with Casino Player Development/Marketing Dept. relative to their needs for Casino Players to access the golf course and work with comps for players.
• Money Responsibility. Maintain accurate cash and credit card transactions. Know how to issue an Optima Gift Card for use at golf course. Know procedures for picking up a Bank at Casino Cage and reconcile it at the close of business shift and return it to cage. Must have working knowledge of Micros System used for all transactions.
• Sales Responsibility. Must have the knowledge of how to match the customer to golf equipment, including clubs, golf balls, gloves, etc. Also, help customers with shoes and apparel.
• Keep the golf shop cleaned, vacuumed and dusted. Know how to re-stock items. Have the ability to take inventory for reports to accounting.
• Work as a Starter when assigned, including opening shift and breaks.
• All of the above must often be accomplished simultaneously while multitasking.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

This position does not have supervisory responsibilities.

• Must have High School Diploma or GED/equivalent.
• Must be 18 years of age or older.
• Current Driver’s License required.
• Must have golf business, retail sales and customer service experience.
• Computer skills are a must.
• Available to work on weekends and holidays.
• May occasionally lift up to 50 lbs.

Applicant must be comfortable working in a busy golf environment with a focus on customer service and hotel guest. Must be able to be on their feet for hours at a time.