Operation Support; Mandarin Speaker

• Ability to coordinate with relevant teams to ensure smooth operational execution.
• Act as a translator (Mandarin-ndonesian/English) for internal and external communication
• Facilitate communication between local teams and Mandarin-speaking colleague.
• Able to support collection & telemarketing teams when needed, including coordinating data, reports,or translation tasks.
• Support and collaborate with the Call Center Operations team.
• Provide operational assistance such as preparing reports, conducting data checks, and coordinating cross-department activities.
• Perform administrative tasks to support daily operations.
• Prepare, manage, and organize operational documents.
• Assist with data entry, filing, and other administrative duties.
• Help ensure smooth and efficient day-to-day operational activities.

Qualifications:

• Bachelor's degree in any major.
• Able to speak Mandarin (oral and written).
• Minimum 6 months of experience in the collection and telemarketing business. with a good understanding of related processes, workflows, and documentation.
• Previous experience working in a fintech company is an advantage.