LCL Business Development Manager

Overview

Job Purpose: Functionally responsible for the LCL P/L in the country, lead the LCL product development, strategy and execution of LCL business in the country, aligning with the global LCL strategy and local business environment to achieve GP, EBIT and volume budget. Drive sustainable growth on focus trade lanes by delivering exceptional customer experience and operational excellence.

Job Purpose: Functionally responsible for the LCL P/L in the country, lead the LCL product development, strategy and execution of LCL business in the country, aligning with the global LCL strategy and local business environment to achieve GP, EBIT and volume budget. Drive sustainable growth on focus trade lanes by delivering exceptional customer experience and operational excellence.

• P&L:
  Full LCL P&L ownership, to deliver budgeted EBIT and volume targets for both LCL and Buyer’s Consolidation
• Monitor the productivity of the LCL product, adjust resource allocation accordingly, drive GSC offshoring and/or automation of tasks
• Develop strategy and implementation of ocean freight LCL plans, measures and budgets to achieve operational results driving profitability, volume growth and service expansion
• Growth & Product Development:
  Drive the LCL volume development on focus trade lanes in collaboration with Growth, Sales, RDM and overseas counterparts focusing on SME business decided locally
• Drive market and competitor research and analysis activities to understand and identify market opportunities and challenges
• Design and implement new products within country and provide input on solution design and service elements, ensuring that all services comply with relevant regulations and industry standards
• Lead the development of new export and import own LCL consol box services in cooperation with overseas counterpart, Growth, Sales and product management
• Define and implement pricing strategies that align with market conditions and business objectives, while also analyzing yield performance to maximize profitability across services
• Ensure completeness and monitor hit rates of LCL pricing in MTS to ensure competitive and transparent pricing
• Train and liaise with sales to support interaction with key customers and provide pricing and margin guidance, support on bids, RFQs and customer presentations

• Oversees the national LCL gateway operations, ensuring efficient management of all consol level activities, coordinating with stakeholders to streamline processes, monitor and drive initiatives to optimize utilization of DGF LCL consol boxes, reduce lead times, and ensure compliance with international and local regulations.
• Ensures own country's export and import LCL consol box services adheres to the DGF Global LCL Routing Policy and are accurately reflected in the DGF LCL Routing Guide, including preferred CFS-CFS routes, frequency, movement, and transit times.
• Monitor preferred/primary carrier/co-loader usage and ensure adherence to the Routing Guide
• Understand the bigger picture and have the DGF end to end thinking in mind, thereby also supporting our in-house strategy in close collaboration with the MNGW manager and Regional LCL Pricing & Network Development Director
• Implements, monitors and enforces service and quality standards at station level in cooperation with Station and product management
• Identifies, influences and implements improvement measures at station level
• Drive buying improvement (CFS costs, Ocean Freight rates, LTL trucking rates, etc.) in cooperation with product management and according to corporate policy
• Supplier performance management i.e. Co-loader, Ocean Carrier, CFS and trucking through regular reviews to ensure service quality in adherence to DGF SOP and compliance. Identify performance issues of suppliers, and propose solutions to improve performance
• Support to resolve recurring customer issues and incidents

Bachelor’s degree in business, Logistics, or a related field.

Experience Level: At least 8 years experience in Freight Forwarding/Carrier/Supply Chain Management/Logistics industry

At least 3 years management experience

• Deep knowledge of forwarding business and…