Housekeeping Field Manager

We are looking for an experienced and hands‑on Housekeeping Manager to lead our housekeeping team. This is a field‑based role, not an office‑based position. The successful candidate will spend most of their time on the floor, inspecting villas, coaching the team, and ensuring every guest area is clean, well‑presented, and ready at all times.

At Samara Lombok, housekeeping plays an important role in creating great first impressions and delivering consistent guest experience.

Operations

Lead the daily housekeeping operation across guest villas, public areas, and back‑of‑house.

Conduct daily inspections to ensure cleanliness and presentation standards are met.

Ensure all villas are guest‑ready before arrival.

Monitor housekeeping schedules and daily productivity.

Resolve operational issues quickly and effectively.

Lead, coach, and support the housekeeping team.

Provide on‑the‑job training and maintain housekeeping SOPs.

Build a culture of accountability, teamwork, and attention to detail.

Conduct regular performance feedback and coaching.

Quality Control

Maintain high housekeeping standards across all properties.

Ensure proper use of cleaning equipment, chemicals, and supplies.

Coordinate with Engineering on maintenance issues affecting guest rooms.

Work closely with Front Office and Operations to support guest requirements.

Minimum 5 years of management experience in a 5‑star hotel, luxury resort, or international hospitality brand.

Strong leadership and team development skills.

Proven experience in staff training and operational coaching.

Excellent eye for detail and quality standards.

Hands‑on, field‑focused management style.

Strong understanding of luxury housekeeping operations and guest expectations.

Ability to establish systems, procedures, and performance standards.

Willing to be re‑located to Lombok

What We Offer

Competitive compensation aligned with industry standards.

Opportunity to be part of an internationally recognized hospitality brand.

Professional development and career growth opportunities.

A structured and collaborative working environment.

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Field Manager?
• How would you rate your English language skills?
• How many years' experience do you have as a Housekeeping Officer?

Samara Lombok is a vertically integrated hospitality and real estate development platform shaping South Lombok’s next generation of coastal destinations. We design, develop and operate luxury villas and resort assets with disciplined governance, sustainable design and long‑term capital stewardship. Backed by international investors and expanding across multiple functions, we are building a high‑performance team of leaders and operators committed to excellence, impact and responsible growth.

Samara Lombok is a vertically integrated hospitality and real estate development platform shaping South Lombok’s next generation of coastal destinations. We design, develop and operate luxury villas and resort assets with disciplined governance, sustainable design and long‑term capital stewardship. Backed by international investors and expanding across multiple functions, we are building a high‑performance team of leaders and operators committed to excellence, impact and responsible growth.

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