Housekeeping Supervisor

o Ensure that all guest rooms, villas, public areas, and resort facilities are maintained in a clean condition in accordance with resort quality standards.

o Conduct regular daily inspections of rooms ready for occupancy ("ready rooms") and public areas.

o Manage and oversee laundry operations, linen management, and inventory control.

o Lead, train, evaluate, and motivate all Housekeeping staff (Housekeeping Supervisor, Room Attendant, Public Area, Laundry).

o Prepare daily/weekly staff schedules based on resort occupancy levels.

o Foster a safe, harmonious, and productive work environment.

o Monitor the usage of cleaning chemicals, cleaning equipment, and guest amenities.

o Conduct regular inventory control for linens, towels, amenities, and operational machinery/equipment.

o Prepare the annual Housekeeping department budget and control operational costs.

o Work closely with the Front Office department regarding room status and special guest requests.

o Coordinate with the Engineering/Maintenance department for repairs to the building structure, furnishings, and room facilities.

o Handle guest complaints or requests regarding room cleanliness promptly and professionally.